ITILv4 Managing Professional Training
To become an expert in IT service management, digital transformation, and value delivery, you need to master the ITIL® 4 Managing Professional modules. Get the hands-on skills you need to lead IT operations and strategic initiatives to boost your career.
Level
Advanced
Duration
8 Weeks
Placement Client
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About ITILv4 Managing Professional Training
The ITIL® 4 Managing Professional (MP) Certification is for IT professionals who want to run successful IT-enabled services, teams, and workflows. The four modules covered in this program are Create, Deliver & Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT), and Direct, Plan & Improve (DPI). It gives a practical and technical look at how to run IT projects and add value to the business. This track teaches professionals how to use ITIL® best practices in modern businesses.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ITILv4 Managing Professional Training
Course Curriculum
ITIL® 4 Create, Deliver & Support (CDS)
Focuses on core service management activities and integrating value streams.
Project Management Courses
No related courses found
Additional Program Highlights
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Upcoming Batches
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Who Should Take ITILv4 Managing Professional Training
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Key Projects
<h1><strong>ITILv4 Managing Professional Training</strong></h1>
IT Service Desk Optimization with ITIL Practices
Use the Create, Deliver, and Support (CDS) principles to set up an ITIL®-compliant service desk. The goal of the project is to improve SLAs, speed up resolution times, and make the user experience better by redesigning the workflows for incident, problem, and change management.
Customer Journey Mapping & Value Co-Creation
This project is all about mapping customer journeys to boost engagement and satisfaction using Drive Stakeholder Value (DSV). Learners will come up with ways to work with stakeholders to create value, improve service relationships, and get better business results.
High Velocity IT Implementation with DevOps & Automation
Use High Velocity IT (HVIT) ideas to bring DevOps pipelines, cloud use, and automation into an IT setting. The goal of the project is to make things more resilient, speed up deployments, and make things more flexible so that digital transformation can happen faster.
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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What is ITIL® 4 Managing Professional (MP)?
Industry-Recognized Certification
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