ITILv4 Master Training is the highest level of ITIL certification. It is for professionals who want to show that they can use ITIL concepts in real-world business situations. It shows that you can combine IT service management strategies with the goals of your organization.
Level
Advanced
Duration
8 Weeks



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With the ITILv4 Master Training, professionals can show that they are experts at designing, implementing, and improving IT Service Management strategies that meet the needs of the business. This certification focuses on how to use ITIL practices in real life for service strategy, delivery, and ongoing improvement. It is great for senior leaders, IT managers, and consultants who want to help change the way a business works. You will be able to lead global digital and IT-driven change initiatives with ITILv4 Master.
Working professional who is carrying more then 10 years of industry experience.
Access to updated presentation decks shared during live training sessions.
E-book provided by TechPratham. All rights reserved.
Module-wise assignments and MCQs provided for practice.
Daily Session would be recorded and shared to the candidate.
Live projects will be provided for hands-on practice.
Expert-guided resume building with industry-focused content support.
Comprehensive interview preparation with real-time scenario practice.
ITIL Mastery Overview
Introduction to the highest ITIL qualification and scope of mastery.
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Enterprise IT Service Transformation
Make a full IT service transformation plan for a big company and put it into action. The project is about using ITIL best practices to make sure that IT services are in line with business goals, get the most value out of them, and improve service delivery. It is all about governance, compliance, and measurable business results.
Service Desk Optimization and Automation
Use ITIL principles to redesign how an organization's service desk works. Set up automated systems for ticketing, incident management, and knowledge management to speed up response times, make customers happier, and make sure that operations run smoothly.
Continual Service Improvement Program for Digital Services
Create a program for ongoing service improvement (CSI) for digital services in a company. The project includes measuring key performance indicators (KPIs), finding bottlenecks, using Lean and Agile methods, and making sure that service quality and stakeholder value keep getting better.

What is ITIL® 4 Master Certification?

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