Your ability to design, lead, and deliver solutions utilizing the Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents) integrated with Dynamics 365 and other Microsoft services is validated by the Microsoft Certified: Power Platform Solution Architect Expert certification. Its main objectives are team leadership, solution architecture definition, and technical strategy alignment with business objectives.
Level
Intermediate
Duration
8 Weeks



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The Microsoft Customer Data Platform Specialty credential attests to your proficiency with Microsoft Dynamics 365 Customer Insights in the design, implementation, and management of customer data solutions. The main objectives of this certification are to improve customer engagement through data-driven strategies, create a unified view of customer data, and extract actionable insights.
Working professional who is carrying more then 10 years of industry experience.
Access to updated presentation decks shared during live training sessions.
E-book provided by TechPratham. All rights reserved.
Module-wise assignments and MCQs provided for practice.
Daily Session would be recorded and shared to the candidate.
Live projects will be provided for hands-on practice.
Expert-guided resume building with industry-focused content support.
Comprehensive interview preparation with real-time scenario practice.
Design Customer Data Platform Solutions
Discover how to use Dynamics 365 Customer Insights to create end-to-end Customer Data Platform (CDP) architectures. To establish a cohesive customer view, you will specify data strategies, governance, and integration techniques.
Data Ingestion & Connections
Learn how to connect and ingest customer data from multiple sources.
Data Unification & Identity Resolution
Unify customer profiles using AI-based matching and merging.
Customer Profiles & Enrichment
Create rich customer profiles with insights and enrichment tools.
Measures & Segmentation
Build customer measures and dynamic segments for targeting.
Predictions & AI Models
Leverage AI-driven insights to predict customer behaviors.
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Unified Customer Profile Management System
Create a single, cohesive customer profile by integrating data from various sources, such as CRM, ERP, e-commerce, and marketing systems, using Dynamics 365 Customer Insights' Customer Data Platform (CDP).
Customer Segmentation and Predictive Insights Dashboard
Using Customer Insights and Power BI, create an AI-driven segmentation model to categorize customers according to their demographics, transaction patterns, and behavior. Then, provide marketing teams with actionable insights.
Real-Time Customer Insights Activation for Marketing Automation
To launch tailored marketing campaigns based on consumer behavior and predictive insights, integrate Dynamics 365 Customer Insights with Dynamics 365 Marketing and Power Automate.

What is the Microsoft Certified: Customer Data Platform Specialty certification?

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