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CoursesMicrosoft Dynamics

Microsoft Customer Data Platform Specialty

Microsoft Dynamics

Microsoft Customer Data Platform Specialty

Your ability to design, lead, and deliver solutions utilizing the Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents) integrated with Dynamics 365 and other Microsoft services is validated by the Microsoft Certified: Power Platform Solution Architect Expert certification. Its main objectives are team leadership, solution architecture definition, and technical strategy alignment with business objectives.

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Level

Intermediate

Duration

8 Weeks

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About 

Microsoft Customer Data Platform Specialty

The Microsoft Customer Data Platform Specialty credential attests to your proficiency with Microsoft Dynamics 365 Customer Insights in the design, implementation, and management of customer data solutions. The main objectives of this certification are to improve customer engagement through data-driven strategies, create a unified view of customer data, and extract actionable insights.

Training Plan

01

About trainer

Working professional who is carrying more then 10 years of industry experience.

02

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03

e-Book

E-book provided by TechPratham. All rights reserved.

04

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05

Video Recording

Daily Session would be recorded and shared to the candidate.

06

Projects

Live projects will be provided for hands-on practice.

07

Resume Building

Expert-guided resume building with industry-focused content support.

08

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

Microsoft Customer Data Platform Specialty

Course Curriculum

Design Customer Data Platform Solutions

Discover how to use Dynamics 365 Customer Insights to create end-to-end Customer Data Platform (CDP) architectures. To establish a cohesive customer view, you will specify data strategies, governance, and integration techniques.

Design Customer Data Platform Solutions (25–30%)
Understand Business Needs and Strategy
Plan Data Architecture
Plan Data Architecture
Plan Integration Scenarios

Data Ingestion & Connections

Learn how to connect and ingest customer data from multiple sources.

Data sources
Connectors
Data refresh
Integration setup

Data Unification & Identity Resolution

Unify customer profiles using AI-based matching and merging.

Data mapping
Matching rules
Merge strategies
Identity resolution

Customer Profiles & Enrichment

Create rich customer profiles with insights and enrichment tools.

Unified profiles
Demographic enrichment
Transaction history
Interaction data

Measures & Segmentation

Build customer measures and dynamic segments for targeting.

Measures setup
KPIs definition
Dynamic segmentation
Segment export

Predictions & AI Models

Leverage AI-driven insights to predict customer behaviors.

AI models
Churn prediction
Product recommendations
Custom models

Microsoft Dynamics Courses

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Additional Program Highlights

Learning Metarials
Resume Writing
Interview Preparation
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Who Should Take

Microsoft Customer Data Platform Specialty

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For

Microsoft Customer Data Platform Specialty

Key Projects

<h1><strong>Microsoft Customer Data Platform&nbsp;Specialty</strong></h1>

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Unified Customer Profile Management System

Create a single, cohesive customer profile by integrating data from various sources, such as CRM, ERP, e-commerce, and marketing systems, using Dynamics 365 Customer Insights' Customer Data Platform (CDP).

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Customer Segmentation and Predictive Insights Dashboard

Using Customer Insights and Power BI, create an AI-driven segmentation model to categorize customers according to their demographics, transaction patterns, and behavior. Then, provide marketing teams with actionable insights.

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Real-Time Customer Insights Activation for Marketing Automation

To launch tailored marketing campaigns based on consumer behavior and predictive insights, integrate Dynamics 365 Customer Insights with Dynamics 365 Marketing and Power Automate.

Placement Process

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What Makes TechPratham Training Different?

Real-World Implementation
Live enterprise tenant access for 24/7 practice on real-world, enterprise-grade scenarios.
Restricted or simulation-based access that lacks real-world complexity.
Subject Matter Experts
Mentorship from certified professionals with 15+ years of global industry experience.
Generic instructors with no hands-on implementation background.
2026 Ready Curriculum
AI-driven curriculum with advanced platform integrations and real-world configurations.
Basic, outdated syllabus that misses key technical integrations.
Daily & Weekly assignments
Daily assignments and weekly assessments focused on concept reinforcement and continuous feedback.
Self-paced learning with no accountability or progress tracking.
End-to-End Lifecycle
Hands-on project testing and deployment with portfolio-ready real-world exposure.
Basic lab exercises without any deployment or testing practice.
Interview Readiness
Structured interview preparation including mock interviews, PD sessions, and alumni guidance.
Minimal support limited to a generic certificate of completion.
Placement Support
Guaranteed interview support through tie-ups with top MNCs and 1-on-1 mock interview sessions.
Basic career tips with no direct industry connections.
Training Support
24/7 technical doubt resolution and personalized mentoring support.
Limited mentor availability and no support after class hours.
Affordable Fees
Competitive fixed pricing with flexible payment options and transparent fee structure.
Inflated fees with hidden costs and low return on investment.
FAQ's
ABOUT CERTIFICATE
CERTIFICATION DUMPS

Course FAQs

What is the Microsoft Certified: Customer Data Platform Specialty certification?

Industry-Recognized Certification

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