Start typing to search courses...

Type in the search box to find courses
CoursesMicrosoft Dynamics

Microsoft Customer Data Platform Specialty MB-260

Microsoft Dynamics

Microsoft Customer Data Platform Specialty MB-260

With Microsoft's MB-260 certification training by Techpratham, you can learn everything there is to know about Customer Insights and Customer Data Platform (CDP). Learn how to combine, analyze, and use customer data to make better choices.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 weeks

About
Training Plan
Course Curriculum
New Batch
Projects
Certificate
Testimonials
FAQ
Interview FAQ

Placement Client

Accenture Logo
AWS Logo
Capgemini Logo
Deloitte Logo
Genpact Logo
HP Logo
Intel Logo
Microsoft Logo
Infosys Logo
Zoho Logo
Zelis Logo
Wipro Logo
Saint Gobain Logo
ONX Logo
Nava Logo
Infosys Logo
HCL Logo
Egon Zehnder Logo
Cognizant Logo
Bosch Logo
Bank of America Logo
Accenture Logo
AWS Logo
Capgemini Logo
Deloitte Logo
Genpact Logo
HP Logo
Intel Logo
Microsoft Logo
Infosys Logo
Zoho Logo
Zelis Logo
Wipro Logo
Saint Gobain Logo
ONX Logo
Nava Logo
Infosys Logo
HCL Logo
Egon Zehnder Logo
Cognizant Logo
Bosch Logo
Bank of America Logo

About 

Microsoft Customer Data Platform Specialty MB-260

This training gets you ready for the MB-260 certification by teaching you how to design, set up, and manage Microsoft Dynamics 365 Customer Insights solutions. You will learn how to combine customer data, make segments, make measures, and get useful insights. The course also talks about AI-driven predictions, integrations, and data governance to make customer experiences better. When you're done, you'll be ready to pass the MB-260 test and do a great job as a Customer Data Platform Specialist.

Training Plan

01

About trainer

Working professional who is carrying more then 10 years of industry experience.

02

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03

e-Book

E-book provided by TechPratham. All rights reserved.

04

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05

Video Recording

Daily Session would be recorded and shared to the candidate.

06

Projects

Live projects will be provided for hands-on practice.

07

Resume Building

Expert-guided resume building with industry-focused content support.

08

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

Microsoft Customer Data Platform Specialty MB-260

Course Curriculum

Introduction to Customer Data Platform (CDP)

Understand CDP fundamentals and Microsoft’s Customer Insights solution.

CDP overview
Dynamics 365 Customer Insights architecture
Data unification concepts
Security & compliance basics

Data Ingestion (Ingest Data into Customer Insights – Data)

Understand how to connect, transform, and load data from multiple sources.

Connectors (Dataverse, Azure Data Lake)
Power Query transformations
Incremental refresh
Error handling

Customer Profile Unification

Unify customer data into a single profile using matching and merging rules.

Matching & deduplication
Primary key setup
Merge/unify fields
Reviewing unified profiles

Measures, Segments & Profiles

Create measures, customer segments, and configure relationships effectively.

Metrics & measures
Segment building
Relationships & activities
Search & filter indexes

Predictions & Enrichment

Apply AI/ML models and third-party enrichment to enhance profiles.

Built-in predictions
CLV & churn models
Partner enrichment Azure ML integration
Partner enrichment Azure ML integration

Integrations & Exports

Share insights with external systems, APIs, and business apps.

Export options
Dynamics 365 integration
Power Platform usage
API connectivity

Microsoft Dynamics Courses

No related courses found

Additional Program Highlights

Learning Metarials
Resume Writing
Interview Preparation
Evaluate Your self

Evaluate Your self

Test your knowledge...

Upcoming Batches

Can't find a batch you were looking for?

Who Should Take

Microsoft Customer Data Platform Specialty MB-260

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For

Microsoft Customer Data Platform Specialty MB-260

Key Projects

<h1><strong>Microsoft Customer Data Platform Specialty MB-260</strong></h1>

company-logo

Unified Customer Profile Creation

Combine customer information from CRM, ERP, and marketing platforms into one Customer Insights profile. Set up rules for deduplication, unification, and adding to profiles.

company-logo

Customer Segmentation for Targeted Marketing

Use behavioral, demographic, and transactional data to group customers into segments so you can run highly targeted marketing campaigns that get more people to buy.

company-logo

AI-driven Predictive Analytics

Use AI-based propensity models to guess when customers will leave and suggest the best next steps. Give the sales and marketing teams ideas on how to improve their strategies for getting people to interact with them.

Placement Process

Mobile Banner

Knowledge Center

Recently Placed Candidates

We’re Hiring

What Makes TechPratham Training Different?

Real-World Implementation
Live enterprise tenant access for 24/7 practice on real-world, enterprise-grade scenarios.
Restricted or simulation-based access that lacks real-world complexity.
Subject Matter Experts
Mentorship from certified professionals with 15+ years of global industry experience.
Generic instructors with no hands-on implementation background.
2026 Ready Curriculum
AI-driven curriculum with advanced platform integrations and real-world configurations.
Basic, outdated syllabus that misses key technical integrations.
Daily & Weekly assignments
Daily assignments and weekly assessments focused on concept reinforcement and continuous feedback.
Self-paced learning with no accountability or progress tracking.
End-to-End Lifecycle
Hands-on project testing and deployment with portfolio-ready real-world exposure.
Basic lab exercises without any deployment or testing practice.
Interview Readiness
Structured interview preparation including mock interviews, PD sessions, and alumni guidance.
Minimal support limited to a generic certificate of completion.
Placement Support
Guaranteed interview support through tie-ups with top MNCs and 1-on-1 mock interview sessions.
Basic career tips with no direct industry connections.
Training Support
24/7 technical doubt resolution and personalized mentoring support.
Limited mentor availability and no support after class hours.
Affordable Fees
Competitive fixed pricing with flexible payment options and transparent fee structure.
Inflated fees with hidden costs and low return on investment.
FAQ's
ABOUT CERTIFICATE
CERTIFICATION DUMPS

Course FAQs

Who should take the MB-260 Customer Data Platform Specialty Certification?

What does the Microsoft Customer Data Platform Specialty (MB-260) course cover?

Where can you take Microsoft Customer Data Platform Specialty (MB-260) training?

Why choose Microsoft Customer Data Platform Specialty (MB-260) training?

What career opportunities are available after MB-260 certification?

What salary can you expect after MB-260 training?

Industry-Recognized Certification

Certificate
flag

India

Head Office

G-31, 1st Floor, Sector-3, Noida - 201301

India Flag+91-8882178896
WhatsApp
USA Flag+1 (343) 477-0926
WhatsApp
flag

India

Noida Office

C-2, Sector-1, Noida, Uttar Pradesh - 201301

India Flag+91-8882178896
WhatsApp
USA Flag+1 (343) 477-0926
WhatsApp
flag

India

Hyderabad Office

LVS Arcade, 6th Floor, Hitech City, Hyderabad

India Flag+91-8383058741
WhatsApp
USA Flag+1 (343) 477-0926
WhatsApp
© 2026 TechPratham. All rights reserved.An ISO 9001:2015 Certified Company