With Microsoft's MB-260 certification training by Techpratham, you can learn everything there is to know about Customer Insights and Customer Data Platform (CDP). Learn how to combine, analyze, and use customer data to make better choices.
Level
Advanced
Duration
8 weeks
Placement Client
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About Microsoft Customer Data Platform Specialty MB-260
Microsoft Customer Data Platform Specialty MB-260 training is designed for professionals who want to build expertise in Microsoft Dynamics 365 Customer Insights and data management solutions. This course focuses on unifying customer data from multiple sources, creating 360-degree customer profiles, and delivering personalized experiences using AI-driven insights. You will learn data ingestion, segmentation, data modeling, identity resolution, and integration with Dynamics 365 and other Microsoft tools.
The training includes hands-on practice with real-time scenarios, helping you understand how businesses use customer data platforms to improve marketing and decision-making. This course is ideal for data professionals, marketers, and CRM consultants.
Our MB-260 training is available across major IT hubs in India including Bangalore, Hyderabad, Chennai, and Noida, with flexible online and classroom options. With expert trainers and certification guidance, this course prepares you for high-demand roles in customer data and analytics across India.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
Microsoft Customer Data Platform Specialty MB-260 Course Curriculum
Introduction to Customer Data Platform (CDP)
Understand CDP fundamentals and Microsoft’s Customer Insights solution.
Data Ingestion (Ingest Data into Customer Insights – Data)
Understand how to connect, transform, and load data from multiple sources.
Customer Profile Unification
Unify customer data into a single profile using matching and merging rules.
Measures, Segments & Profiles
Create measures, customer segments, and configure relationships effectively.
Predictions & Enrichment
Apply AI/ML models and third-party enrichment to enhance profiles.
Integrations & Exports
Share insights with external systems, APIs, and business apps.
Microsoft Dynamics Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take Microsoft Customer Data Platform Specialty MB-260
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For Microsoft Customer Data Platform Specialty MB-260
Customer Data Consultant
Customer Insights Consultant
Data Platform Consultant
CDP Solutions Consultant
Marketing Data Consultant
Customer Analytics Consultant
Dynamics Data Consultant
Customer Intelligence Analyst
Data Integration Consultant
Customer Experience Consultant
CRM Data Consultant
Data Strategy Consultant
Customer Data Consultant
Customer Insights Consultant
Data Platform Consultant
Key Projects
Microsoft Customer Data Platform Specialty MB-260
Aditya Birla Fashion & Retail – Retail Customer Insights Hub
Scenario: Implemented Microsoft Customer Data Platform to unify retail customer data, build segments, create profiles and enable targeted marketing journeys
Live Work:
- Integrated multi source data feeds
- Built unified customer profiles
- Created dynamic audience segments
Saint-Gobain – Industrial Data Unification
Scenario: Configured Customer Data Platform to consolidate distributor data, sales interactions and engagement metrics for analytics insights
Live Work:
- Connected distributor systems
- Mapped data to unified schema
- Designed engagement dashboards
Metro Bank – Banking Customer 360 Model
Scenario: Deployed Customer Data Platform to unify account data, transaction history and service records for secure customer intelligence
Live Work:
- Integrated secure banking feeds
- Designed customer 360 profiles
- Built compliance based segments
Infosys – Enterprise Data Experience
Scenario: Implemented Customer Data Platform integrating CRM, marketing systems and analytics tools to deliver unified enterprise insights
Live Work:
- Integrated CRM data sources
- Configured identity resolution
- Enabled advanced segmentation
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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Our Success Mantra
Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
Our Learner Voice
Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
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