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CoursesMicrosoft Dynamics
Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340
Microsoft Dynamics
Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340

Learn how to set up and use Microsoft Dynamics 365 Commerce solutions like a pro. Learn how to run the processes of retail, e-commerce, and customer engagement to make your business successful.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

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About Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340

This course gets you ready for the MB-340 Dynamics 365 Commerce Functional Consultant exam by teaching you how to set up, use, and support Commerce solutions. You will learn about retail operations, e-commerce, point-of-sale (POS), customer loyalty, and integrations. You'll learn how to make shopping easy on both physical and digital channels by doing it yourself. When you finish this training, you'll be ready to manage end-to-end commerce solutions and pass the MB-340 certification exam.

Training Plan

01

About trainer

Working professional who is carrying more then 10 years of industry experience.

02

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03

e-Book

E-book provided by TechPratham. All rights reserved.

04

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05

Video Recording

Daily Session would be recorded and shared to the candidate.

06

Projects

Live projects will be provided for hands-on practice.

07

Resume Building

Expert-guided resume building with industry-focused content support.

08

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340 Course Curriculum

Introduction to Dynamics 365 Commerce

Understand Commerce features, architecture, and capabilities.

Overview of Commerce solution
Retail & e-commerce ecosystem
Key roles & functionalities
Commerce architecture

Configure Products, Prices, Discounts, Loyalty & Affiliations

Understand merchandising configuration and loyalty programs in Commerce.

Product categories, attributes, variants
Pricing models and discount rules
Loyalty schemes & affiliations
Promotions, coupons, threshold discounts

Manage Point of Sale (POS)

Covers setup and operations for physical sales via POS.

POS registers, devices, sales profiles
Cash & shift management
POS operations: sales, returns, end of day
Offline capabilities & tax overrides

Configure & Manage Call Centers

Learn how to support orders & customer interactions via call centers.

Call center setup and catalogs
Order holds, returns, RMAs
Continuity orders & installment billing
Fraud protection & alerts

Manage E-commerce

Focuses on the online store aspects of Dynamics 365 Commerce.

Configure e-commerce channels & sites
Manage site content, themes, templates
Digital assets, ratings & reviews
B2B vs B2C commerce setup

Security, Roles & Compliance

Design and implement security and compliance settings across Commerce.

Role-based access control
Store & POS user permissions
Regulatory compliance (tax, GDPR)
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Additional Program Highlights

Learning Materials
Resume Writing
Interview Preparation
Interview Preparation

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Who Should Take Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340

D365 Commerce Consultant

Commerce Functional Consultant

Retail Process Consultant

Key Projects

Microsoft Dynamics 365 Commerce Functional Consultant Associate MB-340

Aditya Birla Fashion & Retail

Aditya Birla Fashion & RetailUnified Retail Commerce


Scenario: Implemented D365 Commerce to integrate POS systems, online storefront, pricing engines and loyalty programs across nationwide retail outlets.

Live Work:

  • Configured modern POS operations
  • Integrated online storefront setup
  • Managed loyalty program rules
Outcome: Enhanced omnichannel sales growth
Saint-Gobain

Saint-GobainSmart Trade Commerce Grid


Scenario: Deployed D365 Commerce for distributor portals, pricing agreements, catalog management and centralized order orchestration

Live Work:

  • Configured distributor portal access
  • Managed product catalog setup
  • Implemented pricing agreements
Outcome: Improved B2B order efficiency
Metro Bank

Metro BankDigital Banking Storefront


Scenario: Configured D365 Commerce to enable digital product subscriptions, branch sales integration, secure payment processing and customer rewards

Live Work:

  • Integrated secure payment gateway
  • Configured subscription offerings
  • Enabled branch sales integration
Outcome: Increased digital product adoption
Infosys

InfosysGlobal Commerce Connect


Scenario: Led D365 Commerce rollout managing multi region stores, channel synchronization, inventory visibility and promotional pricing automation

Live Work:

  • Configured multi region channels
  • Enabled inventory synchronization
  • Automated promotional pricing
Outcome: Optimized global retail operations

Placement Process

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Our Success Mantra

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Commitment

  • Ensuring quality training every day

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Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise
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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

Course FAQs

Who should take the MB-340 Dynamics 365 Commerce Functional Consultant Certification?

What does the Microsoft Dynamics 365 Customer Service Functional Consultant Associate (MB-230) course cover?

Where can you take Microsoft Dynamics 365 Customer Service Functional Consultant Associate (MB-230) training?

Why choose Microsoft Dynamics 365 Customer Service Functional Consultant Associate (MB-230) training?

What career opportunities are available after MB-230 certification?

What salary can you expect after MB-230 training?

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