Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
Learn how to use Microsoft Dynamics 365 Field Service by learning how to set up, use, and improve field service solutions to better manage resources and keep customers happy.
Level
Advanced
Duration
8 Weeks
Placement Client
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About Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
This course gets you ready for the MB-240 certification test by teaching you how to manage work orders, schedule tasks, keep track of inventory, and use mobile features. Learn how to use connected field service, resource optimization, and service agreements to make your business run more smoothly. You will learn how to connect Microsoft Dynamics 365 with IoT to provide proactive service. When this training is over, you'll be able to set up and add to Field Service to make customer experiences better.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
Course Curriculum
Introduction to Dynamics 365 Field Service
Overview of field service capabilities and architecture.
Work Order Management
Configure and manage work orders for efficient service delivery.
Scheduling & Dispatching
Optimize scheduling using resource management and booking features.
Resource Management
Manage technicians, skills, and territories for field service operations.
Inventory & Asset Management
Track customer assets, manage inventory, and control parts usage.
Agreements & Preventive Maintenance
Configure service agreements and recurring work for proactive maintenance.
Microsoft Dynamics Courses
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Who Should Take Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
Key Projects
<h1><strong>Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240</strong></h1>
Work Order Automation System
Set up an automated work order system with set incident types, scheduling, and SLA tracking to make customer service more efficient and cut down on manual work.
Resource Scheduling Optimization
Set up Universal Resource Scheduling (URS) so that resources are used in the most efficient way. Make a schedule board that makes sure the right technician is assigned based on their skills, where they are, and when they are free.
IoT-Enabled Proactive Service
Set up IoT alerts for Connected Field Service so that work orders are automatically made when an asset reports a problem. Allow predictive maintenance on customer equipment.
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
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Industry-Recognized Certification
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