Learn how to use Microsoft Dynamics 365 Field Service by learning how to set up, use, and improve field service solutions to better manage resources and keep customers happy.
Level
Advanced
Duration
8 Weeks
Placement Client
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About Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
This course gets you ready for the MB-240 certification test by teaching you how to manage work orders, schedule tasks, keep track of inventory, and use mobile features. Learn how to use connected field service, resource optimization, and service agreements to make your business run more smoothly. You will learn how to connect Microsoft Dynamics 365 with IoT to provide proactive service. When this training is over, you'll be able to set up and add to Field Service to make customer experiences better.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240 Course Curriculum
Introduction to Dynamics 365 Field Service
Overview of field service capabilities and architecture.
Work Order Management
Configure and manage work orders for efficient service delivery.
Scheduling & Dispatching
Optimize scheduling using resource management and booking features.
Resource Management
Manage technicians, skills, and territories for field service operations.
Inventory & Asset Management
Track customer assets, manage inventory, and control parts usage.
Agreements & Preventive Maintenance
Configure service agreements and recurring work for proactive maintenance.
Microsoft Dynamics Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
D365 Field Consultant
Field Service Consultant
Dynamics Field Consultant
Service Operations Consultant
Field Support Consultant
D365 Service Consultant
Field Process Consultant
Service Management Consultant
CRM Field Consultant
Work Order Consultant
Resource Scheduling Consultant
Field Solutions Consultant
D365 Field Consultant
Field Service Consultant
Dynamics Field Consultant
Key Projects
Microsoft Dynamics 365 Field Service Functional Consultant Associate MB-240
Aditya Birla Fashion & Retail – Retail Service Dispatch Pro
Scenario: Implemented D365 Field Service to manage store equipment maintenance, work order automation, technician scheduling and service inventory tracking nationwide
Live Work:
- Configured work order lifecycle
- Setup technician scheduling board
- Managed service inventory tracking
Saint-Gobain – Industrial Service Connect
Scenario: Deployed D365 Field Service for onsite equipment servicing, preventive maintenance plans, asset tracking and mobile workforce enablement
Live Work:
- Configured preventive maintenance
- Enabled mobile technician access
- Managed customer asset records
Metro Bank – Banking Support Mobility
Scenario: Configured D365 Field Service for branch ATM maintenance, service contracts, case escalation workflows and technician route optimization
Live Work:
- Managed service contract setup
- Configured case escalation rules
- Optimized technician routing
Infosys – Enterprise Service Grid
Scenario: Led D365 Field Service rollout managing global support requests, SLA tracking, resource allocation and automated field service billing
Live Work:
- Configured SLA tracking rules
- Implemented resource allocation
- Automated service billing flow
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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Our Success Mantra
Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
Course FAQs
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