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Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210
Microsoft Dynamics

Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210

Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) is a certification focused on managing sales processes using Dynamics 365. Learn lead management, opportunity tracking, sales automation, and CRM workflows with real-time implementation skills.

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Level

Advanced

Duration

8 weeks

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About Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210

Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) is a certification designed for professionals who want to manage sales processes and customer relationships using Dynamics 365. This Microsoft Dynamics 365 sales training covers lead management, opportunity tracking, sales automation, pipeline management, and customer engagement. You will learn how to configure CRM workflows, manage sales cycles, and improve business performance.

As part of microsoft dynamics 365 functional training, this course includes real-time scenarios, reporting, and integration with marketing and customer service modules. It helps you gain practical skills in sales forecasting, data management, and CRM customization.

This training is ideal for learners across India, especially in Hyderabad, Bangalore, Chennai, Pune, and Noida, where demand for Dynamics 365 professionals is growing rapidly. With hands-on projects and expert guidance, this course prepares you for MB-210 certification and roles like Sales Functional Consultant or CRM Consultant.

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more then 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210 Course Curriculum

Introduction to Microsoft Dynamics 365 Sales

Understand the role of Dynamics 365 Sales in managing the customer lifecycle.

Sales overview
Licensing & setup
Sales Hub navigation
Core entities

Configure Sales Management

Set up foundational sales configurations and system parameters.

Sales settings
Territories & business units
Product catalog
Price lists

Lead & Opportunity Management

Manage leads and opportunities to optimize the sales process.

Lead capture & qualification
Opportunity lifecycle
Competitor & win/loss analysis
Sales stages & process flows

Accounts, Contacts & Relationships

Organize customer data and relationships for effective sales management.

Account setup
Contact management
Parent/child relationships
Relationship insights

Product Catalog & Price Management

Define and manage products, bundles, and pricing strategies.

Product families & units
Price lists & discounts
Bundles & configurations
Product availability

Sales Order Management

Manage quotes, orders, and fulfillment in the sales cycle.

Quotes & order creation
Order processing
Fulfillment tracking
Invoice generation

Microsoft Dynamics Courses

No related courses found

Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

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Resume Writing

Professional resume building session

HD
Interview Preparation

Master your interview skills

HD
Live Project Demo

Real-world project demonstrations

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Upcoming Batches

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Who Should Take Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210

D365 Sales Consultant

Sales Functional Consultant

CRM Functional Consultant

Key Projects

Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210

Aditya Birla Fashion & Retail

Aditya Birla Fashion & RetailRetail Sales Acceleration


Scenario: Implemented enterprise D365 Sales to streamline lead capture, opportunity tracking, campaign automation, and advanced customer insights across nationwide retail channels.

Live Work:

  • Configured lead to opportunity flow
  • Designed sales dashboards and KPIs
  • Automated marketing campaigns
Outcome: Increased retail conversion rates
Saint-Gobain

Saint-GobainB2B Revenue Optimization


Scenario: Deployed scalable enterprise D365 Sales system to manage distributor relationships, quotation workflows, pricing controls, and territory management for large industrial clients.

Live Work:

  • Configured quote and order process
  • Implemented territory management
  • Automated pricing rule setup
Outcome: Improved distributor sales growth
Metro Bank

Metro BankFinancial Client Growth Hub


Scenario: Configured end-to-end D365 Sales solution for customer onboarding, cross-sell tracking, referral management, and real-time relationship analytics across banking teams.

Live Work:

  • Managed customer onboarding flow
  • Configured referral tracking
  • Built relationship insight reports
Outcome: Boosted cross sell performance
Infosys

InfosysEnterprise Deal Management


Scenario: Led enterprise-wide global strategic D365 Sales implementation covering pipeline visibility, account hierarchies, advanced forecasting models, and automated approval workflows.

Live Work:

  • Configured sales forecasting model
  • Designed account hierarchy setup
  • Automated approval workflows
Outcome: Enhanced enterprise deal closure
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  • Meeting learning goals with confidence

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  • Students achieving industry-ready expertise

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

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Alumni Sessions

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Live Projects

Who should take the MB-210 Dynamics 365 Sales Functional Consultant Certification?

What does the Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) course cover?

Where can you take Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) training?

Why choose Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) training?

What career opportunities are available after MB-210 certification?

What salary can you expect after MB-210 training?

How would you lead a Business Central product transformation initiative replacing fragmented legacy systems across finance, supply chain, and manufacturing?

Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210)

Exam Overview

Duration: 100–120 minutes

Format: 40–60 multiple-choice, scenario-based, and case study questions

Passing Score: Microsoft exams are scored from 100–1000, and candidates typically need 700 or above to pass

This certification validates skills in sales processes, lead and opportunity management, pipeline tracking, forecasting, and Dynamics 365 Sales configuration.

Online vs. Offline Testing

You can take the exam through Pearson VUE:

Online:

Take the exam from home using OnVUE proctoring with webcam and microphone monitoring

Offline:

Appear at an authorized Pearson VUE testing center

Cost of the Exam

Standard Exam Fee: $165 USD (approx. ₹13,000–₹15,000 in India)

Retake Fee: Same as the standard exam fee

Prerequisite Cost (Important)

There is no mandatory prerequisite, but it is recommended to have:

Most candidates prepare through structured Dynamics 365 training courses focused on real-time CRM scenarios.

How to Book the Exam

Complete Training: Learn via Microsoft Learn or training institute

Purchase the Exam: Pay through Microsoft certification portal

Schedule via Pearson VUE: Select MB-210 exam and schedule

Select Format & Time: Choose online or test center and confirm booking

Attempts and Retake Policy

Total Allowed Attempts: 5 attempts per year

Retake Costs: Same as exam fee

Waiting Periods:

1st Retake: 24 hours after first failed attempt

2nd Retake: 14 days after second failed attempt

Further Retakes: 14 days each

If you fail 5 times, you must wait 12 months before reattempting

Certification Path (Career Insight)

This certification is ideal for roles such as:

  • Sales Functional Consultant
  • CRM Consultant
  • Business Development Analyst
  • Dynamics 365 Implementation Consultant

Why This Certification Matters

This certification proves your ability to manage sales processes, optimize customer engagement, and improve revenue tracking using Dynamics 365 Sales. It is highly valuable for organizations focused on sales growth and customer relationship management.

Industry-Recognized Certification

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