As part of this project, students will create and personalize Salesforce CRM for a retail business. They will make custom objects for Products, Orders, and Customers, set up relationship fields, and change the layout of the pages. Also, users and profiles will be managed so that access is based on roles. This project gives you hands-on experience with customizing CRM systems and modeling data in Salesforce.

This project is about automating the business processes of a service-based company. Learners will create workflows for lead qualification, automate task assignments, and configure approval processes for discount approvals. Using Process Builder, they will also set up email alerts and field updates. This project helps people get better at Salesforce automation, which makes business processes faster and more efficient.

Students will make interactive reports and dashboards to keep track of sales performance as part of this project. They will make summary reports for the sales pipeline, the best-selling products, and the team's performance. Executives will be able to look at real-time data on customized dashboards with charts and filters. This project helps Salesforce Administrators get better at reporting and visualization.