The Salesforce Business Analyst Certification Training by Techpratham will teach you how to connect business needs with Salesforce solutions. Learn how to gather requirements, map out processes, and put solutions into action on real-world projects.
Level
Advanced
Duration
8 Weeks



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The Salesforce Business Analyst Certification Training by Techpratham gives professionals the skills they need to look at business needs, create Salesforce solutions that can grow with the business, and improve the way the organization works. This class will teach you how to manage stakeholders, map out processes, report on them, and automate them. Use real-world case studies and Salesforce tools to get hands-on experience. By the end, you'll be ready to confidently work as a Business Analyst on Salesforce projects.
Working professional who is carrying more then 10 years of industry experience.
Access to updated presentation decks shared during live training sessions.
E-book provided by TechPratham. All rights reserved.
Module-wise assignments and MCQs provided for practice.
Daily Session would be recorded and shared to the candidate.
Live projects will be provided for hands-on practice.
Expert-guided resume building with industry-focused content support.
Comprehensive interview preparation with real-time scenario practice.
Introduction to Salesforce Business Analysis
Learn the role and responsibilities of a Salesforce Business Analyst.
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Sales Pipeline Optimization
Create and put into action a Salesforce-based sales pipeline that makes it easier to keep track of leads and manage opportunities. Set up dashboards and automate the assignment of leads so that sales managers can see how deals are going in real time.
Customer Support Process Automation
Set up automated case assignment, escalation, and SLA tracking in Salesforce Service Cloud to make case management easier. Make the customer experience better while making the support team work better.
Marketing Campaign Performance Tracking
Make Salesforce dashboards and reports to keep an eye on the return on investment (ROI), engagement, and lead conversion of your campaigns. Give marketing teams the tools they need to track how well their campaigns are working and make decisions based on data.

What is Salesforce Business Analyst Certification?

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