ServiceNow Admin Certification Training helps you master ITSM, workflow automation, and the ServiceNow platform with real-time projects. In demand across India, Hyderabad, Bangalore, Chennai, Pune, and Noida, this course prepares you for high-growth IT careers and certification success.
Level
Advanced
Duration
8 Weeks
Placement Client
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About ServiceNow Admin Certification
ServiceNow Admin Certification training is a valuable credential for professionals looking to build a career in IT service management and platform administration. This certification validates your knowledge of the ServiceNow platform, including user management, data handling, workflows, and system configuration. It is ideal for beginners and working professionals who want to gain expertise in managing enterprise-level applications.
With the rapid growth of IT hubs like Hyderabad, Bangalore, Chennai, Pune, and Noida, the demand for certified ServiceNow administrators is increasing across industries. Companies are actively seeking professionals skilled in automation, cloud-based tools, and ITSM processes.
By earning a ServiceNow Admin Certification, you can unlock opportunities in roles like ServiceNow Administrator, Consultant, and Support Engineer, ensuring strong career growth in today’s competitive IT industry.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Admin Course Curriculum
ServiceNow Platform Fundamentals
Build a strong foundation of the ServiceNow platform, including navigation, architecture, and cloud-based ITSM concepts. Learn how enterprise software supports workflow automation and service delivery using real-world use cases.
User Administration & Security
Learn how to manage users, roles, and permissions while maintaining data security. Understand access controls (ACLs), authentication, and best practices used in enterprise environments for secure system administration.
Tables, Forms & Data Management
Understand how data is structured in tables and forms within the ServiceNow platform. Learn to manage records, relationships, and data integrity to support efficient workflow automation and reporting.
Incident & Problem Management
Gain practical knowledge of incident management and problem handling in ITSM. Learn how to resolve issues, perform root cause analysis, and ensure smooth IT operations using structured processes.
Change Management & Service Requests
Learn how to manage system changes with minimal risk using structured workflows. Understand service request handling and approval processes to maintain stability in enterprise IT environments.
Workflow Automation & Flow Designer
Master workflow automation using Flow Designer and business rules. Learn how to automate repetitive tasks, improve efficiency, and streamline processes using cloud-based tools in ServiceNow.
ServiceNow Courses
No related courses found
Additional Program Highlights
Comprehensive study materials and resources
Professional resume building session
Master your interview skills
Real-world project demonstrations
Upcoming Batches
Can't find a batch you were looking for?
Who Should Enroll ServiceNow Admin Course
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles After ServiceNow Admin Certification
ServiceNow Administrator
ServiceNow System Administrator
ServiceNow Platform Owner
ServiceNow Implementation Specialist
ServiceNow Business Analyst
ServiceNow Support Engineer
ServiceNow ITSM Administrator
ServiceNow HRSD Administrator
ServiceNow ITOM Administrator
ServiceNow Configuration Manager (CMDB)
ServiceNow Governance & Compliance Officer
ServiceNow Platform Architect
ServiceNow Administrator
ServiceNow System Administrator
ServiceNow Platform Owner
Key Projects
ServiceNow Admin Certification
NovaTech Solutions Pvt. Ltd – ITSM Service Desk Setup
Scenario: Configured a centralized ServiceNow ITSM platform to manage incidents, requests, and changes, improving internal IT support operations and response efficiency.
Live Work:
- Incident & request workflows setup
- User roles and access management
- SLA and notification configuration
Deloitte – Enterprise Workflow Optimizer
Scenario: Led ServiceNow platform enhancements integrating CMDB, request catalog, and knowledge management to standardize enterprise IT operations globally.
Live Work:
- Managed CMDB data accuracy
- Built Service Catalog items
- Automated approval workflows
ApexGlobal Enterprises – Incident Automation System
Scenario: Implemented automated incident routing and prioritization in ServiceNow to ensure faster resolution, proper assignment, and minimal service disruption.
Live Work:
- Email alert integration
- Priority & escalation setup
- Incident auto-assignment rules
BrightEdge Support Services – IT Operations Monitoring
Scenario: Configured ServiceNow dashboards and reports to monitor IT operations, track performance metrics, and support management decision-making.
Live Work:
- Data cleanup and optimization
- User & group administration
- Reports & dashboards creation
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
Recently Placed Candidates
Latest Hiring
Our Success Mantra
Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
Our Learner Voice
Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
What is ServiceNow Admin Certification?
Is ServiceNow certification worth it in 2026?
What skills will I learn in ServiceNow training?
What is the salary after ServiceNow certification in India?
How difficult is the ServiceNow CSA exam?
How long does it take to prepare for ServiceNow certification?
A user reports repeated incidents. What will you do?
What is the difference between Client Script and Business Rule?
SLA is getting breached frequently. How will you handle it?
What is GlideRecord in ServiceNow?
You need to automate approvals for requests. What will you use?
What are UI Policies?
About ServiceNow Admin Certification
Industry-Recognized Certification
News Highlights
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Noida Office
C-2, Sector-1, Noida, Uttar Pradesh - 201301
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Hyderabad Office
LVS Arcade, 6th Floor, Hitech City, Hyderabad