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ServiceNow
ServiceNow Admin certification

The ServiceNow Admin Certification Training by Techpratham, gives you the knowledge and skills you need to set up, keep up, and run ServiceNow instances. It gets you ready for the Certified System Administrator (CSA) test.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

What is ServiceNow Admin certification?

This class teaches you the basic administrative tasks in ServiceNow, such as managing users, setting up access controls, configuring workflows, and making reports. You will learn how to change apps, automate tasks, and keep your instance safe and running smoothly. You'll learn how to manage ServiceNow in big businesses by doing it yourself. You will be sure to pass the ServiceNow CSA certification exam by the end of the program.

Training Plan

About trainer

Working professional who is carrying more then 10 years of industry experience.

Decks

The candidate will get access to the presentation taken-up during the session.

Notes

Consolidated notes in word document.

Assignments

Assignments for every module will be covered.

MCQs

MCQs for every module covered in the session would be provided.

Video Recording

Daily Session would be recorded and shared to the candidate.

Dumps for Certification

We will provide dumps for the certification exam, which will help you to prepare for the exam.

Updated Content

We provide Generative AI Driven content By experts.

Projects

3 Live Projects will be provided for practice.

ServiceNow Admin certification Course Curriculum
.

Introduction to ServiceNow
Section 1

Learn the fundamentals of ITIL, cloud concepts, ServiceNow, platform navigation, and helpful portals.

What Is ServiceNow?
Why And Who Can Use Service Now?
Concept Of Cloud Computing In Service Now
Introduction To ITIL Foundation
Navigation And Users
Helpful Portals, Releases
.

User Interface & Navigation
Section 2

Learn how to utilize ServiceNow's lists, filters, forms, templates, and UI branding.

ServiceNow Overview
Lists And Filters
Forms And Templates
Branding
.

Collaboration
Section 3

To improve teamwork, learn about task management, notifications, and reporting.

Task Management
Notifications
Reporting
.

Database Administration
Section 4

Recognize ServiceNow's import sets, CMDB, access control, and data schema.

Data Schema
Application/Access Control
CMDB
Import Sets
.

Self-Service & Process Automation
Section 5

For automation, learn about service catalogs, knowledge management, and flow design.

Knowledge Management
Service Catalog
Flow Designer
.

Introduction to Development
Section 6

Learn the fundamentals of app development, migration, integration, and scripting.

Scripting
Migration And Integration
Development
.

Reports and Dashboards in ServiceNow
Section 7

Discover dashboards, analytics, report types, and report creation and management techniques.

Types Of ServiceNow Reports , Native UI Reports , Performance Analytics Reports , HTML Reports
PPM Resource Reports
Homepages And Dashboards
Creating Reports
.

Placement Guide
Section 8

Get job support, certification advice, interview advice, Q&A, and resume assistance.

Tips To Clear An Interview
Common Interview Questions And Answers
ServiceNow System Admin Interview Questions And Answers
Resume Building Guide
Attempt For The Related Global Certification Exam
Earn Credentials And Start Applying For Jobs
Key Projects
ServiceNow Admin certification
Incident Management Setup

Set up the Incident Management module for a business by setting SLAs, escalation rules, and automated notifications to make IT support easier.

Employee Self-Service Portal

Make a Service Catalog for employees to request things like hardware, software, and access permissions on their own, with automated approval processes.

Custom Reporting Dashboard

Develop a ServiceNow reporting dashboard that consolidates key ITSM metrics such as open incidents, SLA compliance, and change request progress.

ServiceNow Admin certification – Associate Training Program

Category
Associate
Exam Name:
ServiceNow Admin certification – Associate
Exam Code:
N.A.
Exam Duration:
N.A.
Exam Format:
N.A.
Passing Score:
N.A.
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2 months ago
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Google Review
"My experience with Tech Pratham Institute has been excellent. The course content is well-updated according to industry standards, with a strong focus on practical learning. The faculty members are knowledgeable and very supportive, always clearing doubts with patience."
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Ivan Silvester
2 months ago
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2 months ago
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Ajay Kumar Verma
2 months ago
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Google Review
"I enrolled in the Data Analytics & Generative AI course at Tech Pratham and had a great learning experience. The curriculum is industry-relevant, and the trainers explain concepts clearly. The practical projects and tools like Python, SQL, Power BI, and AI models were especially helpful."
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Shivshankar Singh
2 months ago
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Google Review
"I had a decent experience with Tech Pratham. The course content was strong, but there were a few delays in project support and doubt sessions. Faculty was knowledgeable, though response time could be improved. Overall, a good place to learn if you're patient and proactive."
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Laxman Thakur
2 months ago
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Google Review
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S Vall
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Abdur Razzak Shaikh
2 months ago
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Google Review
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Frequently Asked Questions (FAQs)

What is the benefit of the ServiceNow Admin Certification?

The ServiceNow Certified System Administrator (CSA) certification shows that you can manage, set up, and keep ServiceNow instances running. It is a credential that is recognized all over the world and can help you get jobs in ITSM administration, support, and consulting.

Can beginners in Hyderabad prepare for ServiceNow Admin Certification?

Yes, beginners can start without deep technical knowledge. Training in Hyderabad helps you learn forms, workflows, and platform basics first. Coding is introduced later in a simple way. Many freshers clear the exam with proper practice.

Can I get a job in Bangalore after ServiceNow Admin Certification?

Yes, Bangalore companies hire freshers for admin and support roles. Certification gives your resume more value. Good hands-on practice improves job chances fast. Growth is quick in this industry.

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