The ServiceNow Implementation Specialist Certification Training gives you the knowledge and skills you need to set up, configure, and deploy ServiceNow apps. It gets you ready for the Certified Implementation Specialist (CIS) test.
Level
Advanced
Duration
8 Weeks
Placement Client
.png){kind=logo}
About ServiceNow Implementation Specialist Certification
This training is all about the best ways to set up ServiceNow, including how to configure applications, move data, integrate systems, and automate processes. You'll learn how to plan, deploy, and improve ServiceNow solutions in ITSM, HRSD, CSM, and other modules. You'll learn how to make successful implementations by working on real-world projects and scenarios. By the end, you'll be ready to pass the CIS exam and do well in ServiceNow consulting jobs.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Implementation Specialist Certification Course Curriculum
ServiceNow Overview & Implementation Basics
Understand platform basics and implementation methodology.
Implementation Methodology
Understand ServiceNow’s project phases and best practices for successful implementations.
Application Configuration Fundamentals
Configure forms, workflows, rules, and data structures to build enterprise solutions.
Integrations & Data Migration
Connect ServiceNow with external systems and migrate clean, structured data into the platform
Service Portal & Omnichannel Experience
Build user-friendly portals, workspaces, and digital engagement channels.
Reporting, Dashboards & Performance Analytics
Create reports and KPIs that track business performance and service efficiency.
ServiceNow Courses
No related courses found
Additional Program Highlights
Evaluate Your self
Test your knowledge...
Upcoming Batches
Can't find a batch you were looking for?
Who Should Take ServiceNow Implementation Specialist Certification
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For ServiceNow Implementation Specialist Certification
ServiceNow Implementation Specialist
ServiceNow ITSM Implementation Specialist
ServiceNow HRSD Implementation Lead
ServiceNow CSM Implementation Consultant
ServiceNow ITOM Implementation Engineer
ServiceNow GRC/IRM Implementation Architect
ServiceNow Strategic Portfolio Management (SPM) Specialist
ServiceNow FSM Implementation Consultant
ServiceNow SecOps Implementation Specialist
ServiceNow Asset Management (HAM/SAM) Consultant
ServiceNow ESG Implementation Specialist
ServiceNow Discovery & Service Mapping Specialist
ServiceNow Implementation Specialist
ServiceNow ITSM Implementation Specialist
ServiceNow HRSD Implementation Lead
Key Projects
ServiceNow Implementation Specialist Certification
Novatech Solution Pvt Ltd – ITSM Launch Program
Scenario: Led full cycle ServiceNow ITSM implementation including requirement gathering, workflow configuration, SLA setup, data migration, and user training across teams.
Live Work:
- Gathered business requirements
- Configured Incident workflows
- Conducted user training sessions
Deloitte – EnterpriseNow Rollout
Scenario: Executed enterprise wide ServiceNow deployment covering ITSM, CMDB alignment, catalog design, integrations, governance controls, and post go live model.
Live Work:
- Designed CMDB data structure
- Implemented approval matrices
- Managed deployment planning
Apex Global Enterprises – SmartDesk Deployment
Scenario: Delivered structured ServiceNow implementation replacing tools, Automated request management, change enablement, reporting dashboards, and SLA tracking
Live Work:
- Migrated legacy ticket data
- Built service catalog items
- Configured SLA definitions
BrightEdge Support Services – Unified ITSM Setup
Scenario: Implemented ServiceNow platform from planning to production including module configuration, security roles, performance analytics, and operational readiness checks.
Live Work:
- Configured user roles access
- Developed dashboard reports
- Performed system testing
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
Recently Placed Candidates
We’re Hiring
What Makes TechPratham Training Different?
Course FAQs
What is the ServiceNow Implementation Specialist Certification?
Who should enroll in this course?
Are there any prerequisites for this course?
What skills will I gain from this certification?
Which ServiceNow modules are covered in this course?
Does the course include practical training?
Industry-Recognized Certification
India
View on Google MapsIndia
Noida Office
C-2, Sector-1, Noida, Uttar Pradesh - 201301
India
Hyderabad Office
LVS Arcade, 6th Floor, Hitech City, Hyderabad