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ServiceNow IT Asset Management (ITAM) Implementation
ServiceNow
ServiceNow IT Asset Management (ITAM) Implementation

Learn how to automate, monitor & optimize hardware and software assets throughout the company by completing Tech Pratham ServiceNow IT Asset Management (ITAM) Implementation course

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

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About ServiceNow IT Asset Management (ITAM) Implementation

Take the ServiceNow ITAM Implementation course from Tech Pratham to further your IT career. Discover how to effectively manage cloud, software, and hardware assets throughout their entire lifecycle. Get hands-on experience in cost optimization, compliance, and asset automation. With Tech Pratham's professional training, you can develop practical implementation skills and get ready for the workforce.

Training Plan

01

About trainer

Working professional who is carrying more then 10 years of industry experience.

02

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03

e-Book

E-book provided by TechPratham. All rights reserved.

04

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05

Video Recording

Daily Session would be recorded and shared to the candidate.

06

Projects

Live projects will be provided for hands-on practice.

07

Resume Building

Expert-guided resume building with industry-focused content support.

08

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow IT Asset Management (ITAM) Implementation Course Curriculum

Introduction to IT Asset Management (ITAM)

Learn the basics of ITAM, its lifecycle, and how it maximizes governance and asset use.

Overview of IT Asset Management in ServiceNow
Difference between ITAM, ITSM, and ITOM
ITAM lifecycle and asset governance
Key benefits of ITAM for organizations
ITAM architecture and integrations overview

ServiceNow Platform Overview

For a successful ITAM setup, become familiar with the fundamentals of the ServiceNow platform, navigation, and configuration.

Navigating the ServiceNow interface
Understanding tables, forms, and relationships
Overview of CMDB and its connection with ITAM
Basics of scripting and workflows in ServiceNow
Role-based access and data policies

ITAM Fundamentals

Examine the fundamental ideas of compliance, lifecycle stages, and asset management for both software and hardware.

Hardware Asset Management (HAM) vs. Software Asset Management (SAM)
Key processes: asset tracking, procurement, and disposal
Asset states and lifecycle stages
Linking assets with users, departments, and services
Importance of accurate data and compliance

Hardware Asset Management (HAM)

Get practical experience using ServiceNow HAM to manage hardware assets from acquisition to retirement.

Introduction to HAM in ServiceNow
Setting up asset models, stockrooms, and vendors
Managing consumables, accessories, and licenses
Asset receiving, tagging, and tracking
Automating hardware asset workflows
Integrating HAM with CMDB and procurement

Software Asset Management (SAM)

Learn how to use SAM for software discovery, normalization, license management, and compliance tracking.

Overview of SAM in ServiceNow
Software discovery and normalization
Managing software models and entitlements
License reconciliation and optimization
SAM Publisher Packs and integrations
Compliance reporting and cost control

Asset Lifecycle Management

Learn to automate asset tracking across procurement, usage, maintenance, and disposal stages.

Planning and procurement process
Receiving, deployment, and maintenance
Asset retirement and disposal workflows
Tracking depreciation and asset value
Automating end-to-end asset lifecycle

ServiceNow Courses

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Additional Program Highlights

Learning Metarials
Resume Writing
Interview Preparation
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Who Should Take ServiceNow IT Asset Management (ITAM) Implementation

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For ServiceNow IT Asset Management (ITAM) Implementation

ServiceNow ITAM Consultant

ServiceNow ITAM Developer

ServiceNow ITAM Technical Architect

Key Projects

ServiceNow IT Asset Management (ITAM) Implementation

Novatech Solution Pvt Ltd

Novatech Solution Pvt LtdAsset Lifecycle Program


Scenario: Implemented ServiceNow ITAM solution to manage hardware and software assets across lifecycle stages ensuring compliance cost control and accurate inventory tracking

Live Work:

  • Configured asset lifecycle stages
  • Managed software license data
  • Automated asset reconciliation
Outcome: Improved asset cost governance
Deloitte

DeloitteEnterprise Asset Control


Scenario: Delivered enterprise ITAM implementation integrating procurement workflows contract management asset normalization and compliance monitoring processes

Live Work:

  • Integrated procurement workflows
  • Managed vendor contracts
  • Enabled compliance dashboards
Outcome: Strengthened license compliance
Apex Global Enterprises

Apex Global EnterprisesSmart Asset Governance


Scenario: Executed a full-scale, structured ITAM deployment enabling automated discovery, asset classification, lifecycle governance, and audit readiness across the infrastructure estate.

Live Work:

  • Configured asset discovery rules
  • Classified hardware assets
  • Conducted internal audits
Outcome: Enhanced audit transparency
BrightEdge Support Services

BrightEdge Support ServicesUnified Asset Tracking


Scenario: Rolled out strategic ServiceNow ITAM modules covering hardware/software asset tracking, lifecycle optimization, and centralized financial visibility for improved decision-making.

Live Work:

  • Implemented stockroom management
  • Tracked software entitlements
  • Generated asset reports
Outcome: Optimized asset utilization rate

Placement Process

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What Makes TechPratham Training Different?

Real-World Implementation
Live enterprise tenant access for 24/7 practice on real-world, enterprise-grade scenarios.
Restricted or simulation-based access that lacks real-world complexity.
Subject Matter Experts
Mentorship from certified professionals with 15+ years of global industry experience.
Generic instructors with no hands-on implementation background.
2026 Ready Curriculum
AI-driven curriculum with advanced platform integrations and real-world configurations.
Basic, outdated syllabus that misses key technical integrations.
Daily & Weekly assignments
Daily assignments and weekly assessments focused on concept reinforcement and continuous feedback.
Self-paced learning with no accountability or progress tracking.
End-to-End Lifecycle
Hands-on project testing and deployment with portfolio-ready real-world exposure.
Basic lab exercises without any deployment or testing practice.
Interview Readiness
Structured interview preparation including mock interviews, PD sessions, and alumni guidance.
Minimal support limited to a generic certificate of completion.
Placement Support
Guaranteed interview support through tie-ups with top MNCs and 1-on-1 mock interview sessions.
Basic career tips with no direct industry connections.
Training Support
24/7 technical doubt resolution and personalized mentoring support.
Limited mentor availability and no support after class hours.
Affordable Fees
Competitive fixed pricing with flexible payment options and transparent fee structure.
Inflated fees with hidden costs and low return on investment.
FAQ's
INTERVIEW Question's
ABOUT CERTIFICATE
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Course FAQs

What is ServiceNow IT Asset Management (ITAM)?

What are asset workflows in ServiceNow?

What career roles are available after learning ITAM?

What are the main modules of ServiceNow ITAM?

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