Home About Us Payment Contact Us Corporate Training Login

Course Categories

No categories available

All Courses

Start typing to search courses...

Type in the search box to find courses

Reach Out to Us

Chat with us

Call us now

+91-8882178896

Call

CoursesServiceNowServiceNow IT Asset Management (ITAM) Implementation

ServiceNow

ServiceNow IT Asset Management (ITAM) Implementation

Learn how to automate, monitor & optimize hardware and software assets throughout the company by completing Tech Pratham ServiceNow IT Asset Management (ITAM) Implementation course

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

What is ServiceNow IT Asset Management (ITAM) Implementation?

Take the ServiceNow ITAM Implementation course from Tech Pratham to further your IT career. Discover how to effectively manage cloud, software, and hardware assets throughout their entire lifecycle. Get hands-on experience in cost optimization, compliance, and asset automation. With Tech Pratham's professional training, you can develop practical implementation skills and get ready for the workforce.

Training Plan

About trainer

Working professional who is carrying more then 10 years of industry experience.

Decks

The candidate will get access to the presentation taken-up during the session.

Notes

Consolidated notes in word document.

Assignments

Assignments for every module will be covered.

MCQs

MCQs for every module covered in the session would be provided.

Video Recording

Daily Session would be recorded and shared to the candidate.

Dumps for Certification

We will provide dumps for the certification exam, which will help you to prepare for the exam.

Updated Content

We provide Generative AI Driven content By experts.

Projects

3 Live Projects will be provided for practice.

ServiceNow IT Asset Management (ITAM) Implementation Course Curriculum

Introduction to IT Asset Management (ITAM)

Section 1

Learn the basics of ITAM, its lifecycle, and how it maximizes governance and asset use.

Overview of IT Asset Management in ServiceNow

Difference between ITAM, ITSM, and ITOM

ITAM lifecycle and asset governance

Key benefits of ITAM for organizations

ITAM architecture and integrations overview

ServiceNow Platform Overview

Section 2

For a successful ITAM setup, become familiar with the fundamentals of the ServiceNow platform, navigation, and configuration.

Navigating the ServiceNow interface

Understanding tables, forms, and relationships

Overview of CMDB and its connection with ITAM

Basics of scripting and workflows in ServiceNow

Role-based access and data policies

ITAM Fundamentals

Section 3

Examine the fundamental ideas of compliance, lifecycle stages, and asset management for both software and hardware.

Hardware Asset Management (HAM) vs. Software Asset Management (SAM)

Key processes: asset tracking, procurement, and disposal

Asset states and lifecycle stages

Linking assets with users, departments, and services

Importance of accurate data and compliance

Hardware Asset Management (HAM)

Section 4

Get practical experience using ServiceNow HAM to manage hardware assets from acquisition to retirement.

Introduction to HAM in ServiceNow

Setting up asset models, stockrooms, and vendors

Managing consumables, accessories, and licenses

Asset receiving, tagging, and tracking

Automating hardware asset workflows

Integrating HAM with CMDB and procurement

Software Asset Management (SAM)

Section 5

Learn how to use SAM for software discovery, normalization, license management, and compliance tracking.

Overview of SAM in ServiceNow

Software discovery and normalization

Managing software models and entitlements

License reconciliation and optimization

SAM Publisher Packs and integrations

Compliance reporting and cost control

Asset Lifecycle Management

Section 6

Learn to automate asset tracking across procurement, usage, maintenance, and disposal stages.

Planning and procurement process

Receiving, deployment, and maintenance

Asset retirement and disposal workflows

Tracking depreciation and asset value

Automating end-to-end asset lifecycle

Integration with CMDB and ITSM

Section 7

To guarantee precise asset visibility and process automation, integrate ITAM with CMDB and ITSM modules.

CMDB–ITAM relationship and synchronization

Linking assets to incidents, changes, and problems

Automating asset updates through Discovery and CMDB

Data accuracy, normalization, and reconciliation

Using ServiceNow Flow Designer for process automation

Financial and Contract Management

Section 8

Maintain financial control and compliance by managing vendor contracts, asset costs, and renewals.

Managing asset financial data (cost, depreciation, ROI)

Contract management and renewals

Vendor management and purchase order tracking

Integrating ITAM with Finance and Procurement systems

Reporting and Dashboards

Section 9

Create dashboards and reports in real time to track the usage, financial performance, and asset health.

Building ITAM dashboards and asset reports

Using Performance Analytics for asset insights

Compliance and audit readiness reports

Customizing widgets for financial tracking

Automation and Orchestration in ITAM

Section 10

Automate asset provisioning, de-provisioning, and approvals with ServiceNow Orchestration and Flow Designer.

Using Orchestration for asset provisioning and de-provisioning

Workflow automation for approvals and requests

Using Flow Designer for automated notifications

Integration with Service Catalog for asset requests

Real-World Implementation Projects

Section 11

Use what you've learned by working on practical ITAM projects that incorporate the CMDB, HAM, and SAM modules.

Hardware asset inventory automation

Software compliance and license optimization

Asset lifecycle automation with CMDB and ITSM integration

Vendor contract management and cost control setup

Interview Preparation & Certification Guidance

Section 12

With professional guidance, develop employable skills and get ready for the ServiceNow ITAM certification.

ServiceNow Certified Implementation Specialist – ITAM exam guide

Common interview questions and project-based discussions

Resume and portfolio preparation with project exposure

Mock interview and career guidance sessions

Key Projects

ServiceNow IT Asset Management (ITAM) Implementation

Automated Hardware Asset Lifecycle Management System

Create and put into place an automated ServiceNow system to monitor the entire hardware asset lifecycle, from acquisition to disposal. Set up workflows, stockrooms, and asset models for tagging and approval. Integrate CMDB to preserve precise ownership information and asset relationships. This project improves compliance, lowers manual labor, and ensures visibility.

Software License Compliance and Optimization Dashboard

Create a ServiceNow Software Asset Management (SAM) dashboard to track license compliance and usage. Automate software entitlement discovery, normalization, and reconciliation. Create cost-optimization and compliance reports in real time for important publishers. Organizations can reduce excessive spending and steer clear of audit risks with the help of this project.

IT Asset Procurement and Vendor Management Automation

Create a streamlined procurement workflow that automates vendor management and asset purchasing in ServiceNow. Integrate with financial systems for purchase orders and contract renewals. Enable multi-level approvals using Flow Designer and notifications. This project ensures better cost control, contract visibility, and procurement efficiency.

ServiceNow IT Asset Management (ITAM) Implementation – Associate Training Program

Name: ServiceNow IT Asset Management (ITAM) Implementation
Rating: 5.0 (4890 reviews)

Category

Associate

Exam Name:

ServiceNow IT Asset Management (ITAM) Implementation – Associate

Exam Code:

N.A.

Exam Duration:

N.A.

Exam Format:

N.A.

Passing Score:

N.A.

Our Testimonials

Khyati Sharma

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had a great experience learning at Tech Pratham. The courses were well-structured, up-to-date with the latest industry standards, and the instructors were extremely knowledgeable and supportive throughout my journey. Thanks to Tech Pratham, I was able to build a strong foundation in my technical skills!"

Ritika

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"My experience with Tech Pratham Institute has been excellent. The course content is well-updated according to industry standards, with a strong focus on practical learning. The faculty members are knowledgeable and very supportive, always clearing doubts with patience."

Ivan Silvester

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"As a student diving into the world of technology, discovering Tech Pratham has been a total game-changer for me. The way they break down complex topics into simple, easy-to-understand lessons is incredibly helpful, especially for someone who's just starting out."

Shubham Sinha

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I enrolled in the AWS Certification Program at Tech Pratham, and it was one of the best decisions for my career. The training was completely hands-on with real-time projects, and the instructors explained even complex cloud concepts in a very simple and practical way."

Neha Singh

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined Tech Pratham for the Workday Consultant Program 5 months ago. From day one till the completion of the course, I received full support from all the faculty members. Thanks to Tech Pratham, I have now successfully got placed and started my professional journey."

Chauhan Deco

3 weeks ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had an excellent experience with Tech Pratham's data analytics training program. The course content was well-structured, up-to-date, and highly practical, covering tools like Excel, SQL, Python, and Power BI. Thanks to Tech Pratham, I now feel confident in my data analytics skills and have even landed my first job in the field."

Dimpy

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"Joining Tech Pratham Institute has been a life-changing decision for me. The support and encouragement I received from the faculty gave me the confidence to believe in myself. The environment here feels more like a family than just a classroom."

Amarjeet Kumar

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined Tech Pratham's SAP HCM course and it was a fantastic experience! The trainers explained complex HR modules in a very simple way, and the hands-on sessions helped me build real skills. Highly recommended for anyone looking to build a career in SAP HCM!"

Shashi Ranjan

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had a wonderful learning experience with the Workday HCM course at Tech Pratham under Roy Sir's guidance. His teaching style is very clear, practical, and easy to understand even for beginners. The real-time examples and assignments made concepts crystal clear."

Akash Solanki

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"My experience with the Ethical Hacking training session from Tech Pratham located in Noida was excellent. The trainers ensured we understood every concept thoroughly. The placement support was remarkable, leading to my successful employment. Choosing Tech Pratham was a life-changing decision for me."

Ajay Kumar Verma

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I enrolled in the Data Analytics & Generative AI course at Tech Pratham and had a great learning experience. The curriculum is industry-relevant, and the trainers explain concepts clearly. The practical projects and tools like Python, SQL, Power BI, and AI models were especially helpful."

Shivshankar Singh

2 months ago

★ ★ ★ ★ (4/5)

Google Review

"I had a decent experience with Tech Pratham. The course content was strong, but there were a few delays in project support and doubt sessions. Faculty was knowledgeable, though response time could be improved. Overall, a good place to learn if you're patient and proactive."

Laxman Thakur

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I recently completed the Workday certification from Tech Pratham, and I must say it's one of the best IT training institutes in India. The trainers were industry experts, and the content was up-to-date. Highly recommend it for anyone serious about their tech career!"

S Vall

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"The sessions were very well-structured, covering both the functional and technical aspects in a clear and practical way. The trainer was incredibly knowledgeable, patient, and always willing to answer questions with real-world examples. The hands-on exercises helped me build confidence in navigating Workday."

Abdur Razzak Shaikh

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined TechPratham three months ago for the Odoo ERP course, and my experience so far has been excellent. The faculty is highly knowledgeable and supportive. They focus on practical learning by providing real-time projects, which has really helped me understand industry requirements."

Panchsheel Gautam

a month ago

★ ★ ★ ★ ★ (5/5)

Google Review

"Tech Pratham is very well planned and organised. The staff takes keen interest in parting the knowledge. Also the staff very hardworking and meticulous. I have gained a lot from tech Pratham. I wish all the luck to the tech Pratham for their good work."

Frequently Asked Questions (FAQs)

What is ServiceNow IT Asset Management (ITAM)?

At Tech Pratham, you will discover how to use ServiceNow ITAM to monitor, manage, and maximize IT assets.

What are asset workflows in ServiceNow?

Workflows, which are set up in real time during Tech Pratham's practical sessions, automate requests, approvals, and updates.

What career roles are available after learning ITAM?

With Tech Pratham's placement assistance, you can pursue careers as an ITAM Analyst, ServiceNow Consultant, Asset Manager, or Implementation Specialist.

What are the main modules of ServiceNow ITAM?

ITAM includes Hardware Asset Management (HAM) and Software Asset Management (SAM), both covered in detail at Tech Pratham.

ERP Partners