Join ServiceNow Online Training in Hyderabad at Techpratham to learn Admin (CSA) and Developer (CAD) skills. Get hands-on projects, flexible online batches, and classroom training at Ameerpet and HITEC City with placement guidance.
Level
Advanced
Duration
8 Weeks
Placement Client
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About ServiceNow Online Training in Hyderabad
ServiceNow Online Training in Hyderabad by Techpratham is designed to help learners gain practical, job-ready skills aligned with Hyderabad’s growing IT industry. This ServiceNow Online Training focuses on real-world implementation so candidates can prepare for opportunities in leading companies such as Deloitte, Accenture, and ServiceNow. The training is convenient for learners from major IT hubs including HITEC City, Gachibowli, Madhapur, Kondapur, and Kukatpally. Techpratham provides flexible hybrid learning, allowing students to attend classroom sessions or join live online classes from home. The curriculum covers essential modules such as ITSM, ITOM, ServiceNow administration, Development, scripting, Flow Designer, and REST API integrations. With hands-on practice and expert guidance, learners gain the skills needed to configure, customize, and manage the ServiceNow platform effectively for real industry roles.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Online Training in Hyderabad Course Curriculum
Introduction to ServiceNow
This module provides an overview of the ServiceNow platform and its importance in IT Service Management. Learners understand how ServiceNow automates IT workflows, improves service delivery, and supports digital transformation in modern enterprises.
ServiceNow IT Service Management (ITSM)
This module introduces ServiceNow IT Service Management (ITSM) concepts and how organizations use the platform to manage IT services efficiently. Learners understand incident, problem, and change management processes used to improve service delivery and operational efficiency.
ServiceNow Service Catalog
This module explains the ServiceNow Service Catalog and how organizations use it to manage service requests efficiently. Learners understand how to create catalog items, automate request workflows, and improve user experience through self-service portals.
ServiceNow CMDB (Configuration Management Database)
This module explains the ServiceNow CMDB and its role in managing IT infrastructure data. Learners understand how configuration items are stored, related, and maintained to improve service visibility, impact analysis, and IT service management.
ServiceNow Workflow & Automation
This module teaches how to design and automate IT processes using ServiceNow workflows. Learners build approval flows, automate tasks, and streamline service delivery with the Workflow Editor and Flow Designer to improve efficiency and reduce manual work.
ServiceNow Reporting & Dashboards
This module teaches how to create reports and dashboards in ServiceNow to track IT performance and service metrics. Learners build real-time reports, visualize data, and monitor IT operations to support better decision-making.
High Demanding Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take ServiceNow Online Training in Hyderabad
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For ServiceNow Online Training in Hyderabad
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
ServiceNow Technical Consultant
ServiceNow Solution Architect
ServiceNow Technical Architect
ServiceNow Business Analyst
ServiceNow Implementation Specialist
ServiceNow Platform Engineer
ServiceNow Integration Developer
ServiceNow Support Engineer
ServiceNow Application Developer
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
Key Projects
ServiceNow Online Training in Hyderabad
Novatech Solution Pvt Ltd – ServiceNow ITSM Implementation for a Managed Services Company in Hyderabad, India
Scenario: A managed IT services company operating from Hyderabad, India, with delivery teams based in HITEC City and Gachibowli, implemented ServiceNow ITSM to modernize its IT support operations and improve SLA performance for enterprise clients.
Live Work:
- Configured Incident, Problem, and Change Management aligned with ITIL best practices
- Designed SLA rules, priority models, and automated escalations for support teams
- Built real-time dashboards for service desk managers handling Hyderabad IT hub operations
Deloitte – ServiceNow HR Service Delivery (HRSD) for an Enterprise in Hyderabad IT Hub
Scenario: A corporate enterprise with its India HR operations centered in Hyderabad’s Financial District, supporting employees across Gachibowli and Madhapur, adopted ServiceNow HR Service Delivery to digitize employee request management.
Live Work:
- Configured HR case workflows for onboarding, payroll queries, and policy requests
- Developed an employee self-service portal with HR knowledge base articles
- Automated approval flows and notifications for HR lifecycle events
Apex Global Enterprises – ServiceNow CMDB & Discovery Implementation for a Hyderabad-Based IT Enterprise
Scenario: An IT enterprise headquartered in Hyderabad, India, with infrastructure spread across HITEC City and Gachibowli data centers, required a robust ServiceNow CMDB to support audits, change impact analysis, and operational stability.
Live Work:
- Implemented ServiceNow Discovery to identify servers, applications, and network assets
- Normalized and reconciled configuration item (CI) data to improve CMDB accuracy
- Integrated CMDB with Incident and Change Management for impact-based decision-making
BrightEdge Support Services – ServiceNow Security Operations (SecOps) Implementation for an Enterprise in HITEC City, India
Scenario: A large enterprise operating from HITEC City, with extended security teams in Gachibowli and Madhapur, implemented ServiceNow Security Operations to streamline vulnerability response and security incident management across IT infrastructure.
Live Work:
- Configured Vulnerability Response workflows integrated with vulnerability scanning tools
- Automated security incident creation, prioritization, and assignment using risk-based rules
- Built security dashboards to track threats and remediation status for IT hub operations
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
Recently Placed Candidates
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What Makes TechPratham Training Different?
Course FAQs
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