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ServiceNow SAM Training
ServiceNow

ServiceNow SAM Training

Learn ServiceNow SAM Training with software discovery, normalization, entitlements, license reconciliation, compliance, reclamation, SaaS management, and practical ITAM skills.

5/5(4,890 Reviews)

Level

Advanced

Duration

4 Weeks

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About ServiceNow SAM Training

ServiceNow SAM Training helps professionals understand how Software Asset Management can be used to track, evaluate, manage, and optimize software licenses across enterprise environments. The ServiceNow SAM Course covers software discovery, normalization, software models, license metrics, entitlements, allocations, reconciliation, compliance, reclamation, and software lifecycle management. Learners also explore how SAM can integrate with discovery, CMDB, SaaS applications, procurement, and enterprise workflows. Through practical scenarios and hands-on exercises, participants learn to identify license positions, manage software usage, reduce unnecessary software costs, support audit readiness, and improve software governance. The ServiceNow Software Asset Management Training is suitable for professionals who want to build practical SAM, ITAM, software licensing, compliance, and license optimization skills.

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more than 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow SAM Training Course Curriculum

Module 1: Introduction to ServiceNow SAM

Understand Software Asset Management fundamentals and how ServiceNow helps organizations manage software licenses, usage, compliance, and optimization.

SAM fundamentals
ITAM
software lifecycle
license management
SAM business value

Module 2: ServiceNow SAM Architecture and Fundamentals

Learn the core SAM components, roles, workflows, records, and platform concepts required to manage software assets effectively.

SAM architecture
roles
software asset workspace
SAM processes
user access

Module 3: Software Discovery and Inventory

Understand how discovered software information is collected and used to create visibility into software installations across an organization.

Software discovery
installed software
discovery models
inventory data
CMDB integration

Module 4: Software Normalization

Learn how discovered software data is standardized so that publishers, products, versions, and editions can be consistently identified.

Normalization
publisher normalization
product normalization
version, edition
match-not-found

Module 5: Software Models and License Management

Understand how software models and licensing information are structured to support software entitlement, compliance, and lifecycle management.

Software models
icense types
license metrics
software products
licensing information

Module 6: Software Entitlements and Allocations

Learn how software entitlements represent purchased rights and how allocations can be managed against software requirements and usage.

Entitlements
license rights
allocations
purchases
agreements
license quantities

Module 7: Software Reconciliation and Compliance

Understand how discovered software and entitlements are compared to determine software compliance and license positions.

Reconciliation
compliance position
license position
installations
entitlements
compliance gaps

Module 8: License Metrics and Licensing Models

Explore how different licensing models and metrics influence entitlement calculations, compliance positions, and software management decisions.

User-based licensing
device-based licensing
subscription licensing
core-based licensing
usage metrics

Module 9: Software Reclamation and Optimization

Learn how unused or underutilized software can be identified and reclaimed to improve license utilization and reduce unnecessary software spending.

Reclamation
removal candidates
unused software
license optimization
software rights

Module 10: SaaS License Management

Understand how SaaS subscriptions and software usage can be monitored and optimized to control SaaS costs and reduce software sprawl.

SaaS subscriptions
SaaS usage
SaaS applications
subscription optimization
SaaS reclamation

Module 11: Software Compliance and Audit Management

Learn how software asset information can support license compliance, audit preparation, evidence gathering, and software governance.

Software audits
compliance
audit evidence
license position
governance
remediation

Module 12: SAM Reporting and Dashboards

Learn how software asset information can be analyzed through reports and dashboards to monitor compliance, usage, licenses, and optimization opportunities.

SAM dashboards
compliance reports
license reports
usage analysis
KPIs

Module 13: SAM Integrations and Enterprise Workflows

Explore how SAM can connect with discovery tools, CMDB, SaaS applications, procurement, and other enterprise workflows to improve software management.

CMDB integration
Discovery integration
SaaS integrations
procurement
workflow automation

Module 14: Hands-On ServiceNow SAM Projects

Apply SAM concepts through practical scenarios involving discovery, normalization, entitlements, reconciliation, compliance, reclamation, and license optimization.

SAM implementation project
normalization scenario
reconciliation project
compliance analysis
reclamation project

ServiceNow Courses

No related courses found

Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

HD
Resume Writing

Professional resume building session

HD
Interview Preparation

Master your interview skills

HD
Live Project Demo

Real-world project demonstrations

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Upcoming Batches

Can't find a batch you were looking for?

Who Should Take This Course?

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Career Opportunities After completing ServiceNow SAM Online Training,

ServiceNow SAM Consultant

ServiceNow ITAM Consultant

ServiceNow Implementation Consultant

Key Projects

Live Projects Included ServiceNow SAM Training

Aditya Birla Fashion & Retail

Aditya Birla Fashion & Retail – Software Discovery & Normalization


Scenario: An enterprise has large volumes of discovered software data that needs to be standardized for accurate software management.

Live Work:

  • Review discovery models
  • Normalize software data
  • Resolve unmatched records
Outcome: Improved software data quality
Wipro

Wipro – Software License Compliance


Scenario: An organization wants to compare software installations with purchased entitlements and identify compliance gaps.

Live Work:

  • Configure software entitlements
  • Run reconciliation
  • Analyze license position
Outcome: Improved license compliance visibility
Saint Gobain

Saint Gobain – License Reclamation


Scenario: An organization has unused software installations and wants to recover unnecessary software rights.

Live Work:

  • Identify unused software
  • Review removal candidates
  • Reclaim software rights
Outcome: Reduced unnecessary license spend
Siemens

Siemens – SaaS License Optimization


Scenario: An enterprise wants better visibility into SaaS subscriptions and underutilized licenses.

Live Work:

  • Review SaaS usage
  • Identify inactive subscriptions
  • Analyze optimization opportunities
Outcome: Better SaaS cost control
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Our Success Mantra

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Commitment

  • Ensuring quality training every day

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Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

What is ServiceNow SAM Training?

What is covered in ServiceNow SAM Training?

How does ServiceNow SAM work?

What is SAM Pro in ServiceNow?

What is software reclamation?

What is the difference between SAM and HAM?

What is ServiceNow SAM?

What is software normalization?

What is software reconciliation?

What is a software entitlement?

What is license reclamation?

What is a removal candidate?

ServiceNow SAM Certification Training

ServiceNow SAM Certification Training helps learners validate their understanding of Software Asset Management concepts, including software discovery, normalization, license metrics, entitlements, reconciliation, compliance, reclamation, and license optimization. The training combines conceptual knowledge with practical SAM scenarios to help participants build job-relevant skills for ServiceNow software asset management roles. Learners can use the knowledge gained to prepare for relevant certification assessments and demonstrate their understanding of enterprise software licensing and SAM processes.

Industry-Recognized Certification

Certificate
ServiceNow SAM Certification Training

News Highlights

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