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CoursesTrending CoursesServiceNow Training in kolkata

Trending Courses

ServiceNow Training in kolkata

Join Tech Pratham’s ServiceNow Training in Kolkata and master Administration, Development, and Implementation skills. Become a job-ready ServiceNow professional with real-time projects, hands-on practice, and expert industry guidance.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

What is ServiceNow Training in kolkata?

Tech Pratham provides industry-focused ServiceNow training in Kolkata. Learn how to use the ServiceNow platform to create, automate, and manage IT workflows effectively. Gain practical experience with real-time case studies and hands-on live projects. Strengthen your technical skills and unlock global IT career opportunities by enrolling in the ServiceNow course in Kolkata.

Training Plan

About trainer

Working professional who is carrying more then 10 years of industry experience.

Decks

The candidate will get access to the presentation taken-up during the session.

Notes

Consolidated notes in word document.

Assignments

Assignments for every module will be covered.

MCQs

MCQs for every module covered in the session would be provided.

Video Recording

Daily Session would be recorded and shared to the candidate.

Dumps for Certification

We will provide dumps for the certification exam, which will help you to prepare for the exam.

Updated Content

We provide Generative AI Driven content By experts.

Projects

3 Live Projects will be provided for practice.

ServiceNow Training in kolkata Course Curriculum

Introduction to ServiceNow

Section 1

Overview of ServiceNow platform and navigation.

ServiceNow architecture

User interface basics

Applications & modules overview

Instance structure

ServiceNow IT Service Management (ITSM)

Section 2

Learning about ITSM processes and how ServiceNow makes them easier.

Incident Management

Problem Management

Change Management

Request Management

Knowledge Management

ServiceNow Service Catalog

Section 3

Learn how to create, manage, and deploy service catalog items for users.

Catalog Items & Categories

Record Producers

Workflow Integration

Approvals and Notifications

ServiceNow CMDB (Configuration Management Database)

Section 4

Keep track of and manage IT assets, their connections, and their dependencies.

CI (Configuration Item) Basics

CI Classes & Attributes

CMDB Hierarchy

Discovery & Data Import

ServiceNow Workflow & Automation

Section 5

Use ServiceNow's workflows and approvals to automate business processes.

Workflow Editor

Flow Designer

Scripted and Scheduled Workflows

Notifications & Approvals

ServiceNow Reporting & Dashboards

Section 6

Use reports and performance analytics to get useful information.

Types of Reports

Performance Analytics

Dashboards & Widgets

Scheduling Reports

ServiceNow Scripting & Development

Section 7

You can change the platform by learning how to script on both the server and the client.

Client Scripts

Business Rules

UI Policies & UI Actions

Script Includes & Glide API

ServiceNow Security & Access Control

Section 8

Learn about roles, permissions, and data security in ServiceNow.

User Roles and Groups

Access Control Rules (ACLs)

Data Security Best Practices

Application Security

ServiceNow Integration

Section 9

Connect ServiceNow to other apps and tools.

Web Services (REST & SOAP)

LDAP Integration

MID Server Overview

Data Import & Export

ServiceNow Best Practices & Administration

Section 10

Learn how to do everyday office work and ways to make things better.

Instance Administration

Application Updates & Patches

System Maintenance

Performance Optimization

Key Projects

ServiceNow Training in kolkata

Smart Incident Resolution System

Build a ServiceNow workflow that automatically categorizes, prioritizes, and assigns incidents based on established rules. Incorporate SLA tracking to guarantee prompt resolution and enhanced service provision. This project helps you master automation, workflow design, and SLA management in ITSM.

Change Approval and Risk Assessment Dashboard

Create a dashboard that shows all of the IT environment's pending, authorized, and finished changes. For significant modifications, use automated approval processes and risk scoring. Your comprehension of change management and real-time data visualization will be strengthened by this assignment.

Knowledge Base and Self-Service Portal

Integrate the Knowledge Management module with an easy-to-use self-service portal. Incorporate automated article recommendations based on event categories and user searches. Your knowledge management, UX design, and customer support automation skills will all improve as a result of this project.

ServiceNow Training in kolkata – Associate Training Program

Name: ServiceNow Training in kolkata
Rating: 5.0 (4890 reviews)

Category

Associate

Exam Name:

ServiceNow Training in kolkata – Associate

Exam Code:

N.A.

Exam Duration:

N.A.

Exam Format:

N.A.

Passing Score:

N.A.

Our Testimonials

Khyati Sharma

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had a great experience learning at Tech Pratham. The courses were well-structured, up-to-date with the latest industry standards, and the instructors were extremely knowledgeable and supportive throughout my journey. Thanks to Tech Pratham, I was able to build a strong foundation in my technical skills!"

Ritika

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"My experience with Tech Pratham Institute has been excellent. The course content is well-updated according to industry standards, with a strong focus on practical learning. The faculty members are knowledgeable and very supportive, always clearing doubts with patience."

Ivan Silvester

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"As a student diving into the world of technology, discovering Tech Pratham has been a total game-changer for me. The way they break down complex topics into simple, easy-to-understand lessons is incredibly helpful, especially for someone who's just starting out."

Shubham Sinha

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I enrolled in the AWS Certification Program at Tech Pratham, and it was one of the best decisions for my career. The training was completely hands-on with real-time projects, and the instructors explained even complex cloud concepts in a very simple and practical way."

Neha Singh

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined Tech Pratham for the Workday Consultant Program 5 months ago. From day one till the completion of the course, I received full support from all the faculty members. Thanks to Tech Pratham, I have now successfully got placed and started my professional journey."

Chauhan Deco

3 weeks ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had an excellent experience with Tech Pratham's data analytics training program. The course content was well-structured, up-to-date, and highly practical, covering tools like Excel, SQL, Python, and Power BI. Thanks to Tech Pratham, I now feel confident in my data analytics skills and have even landed my first job in the field."

Dimpy

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"Joining Tech Pratham Institute has been a life-changing decision for me. The support and encouragement I received from the faculty gave me the confidence to believe in myself. The environment here feels more like a family than just a classroom."

Amarjeet Kumar

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined Tech Pratham's SAP HCM course and it was a fantastic experience! The trainers explained complex HR modules in a very simple way, and the hands-on sessions helped me build real skills. Highly recommended for anyone looking to build a career in SAP HCM!"

Shashi Ranjan

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I had a wonderful learning experience with the Workday HCM course at Tech Pratham under Roy Sir's guidance. His teaching style is very clear, practical, and easy to understand even for beginners. The real-time examples and assignments made concepts crystal clear."

Akash Solanki

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"My experience with the Ethical Hacking training session from Tech Pratham located in Noida was excellent. The trainers ensured we understood every concept thoroughly. The placement support was remarkable, leading to my successful employment. Choosing Tech Pratham was a life-changing decision for me."

Ajay Kumar Verma

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I enrolled in the Data Analytics & Generative AI course at Tech Pratham and had a great learning experience. The curriculum is industry-relevant, and the trainers explain concepts clearly. The practical projects and tools like Python, SQL, Power BI, and AI models were especially helpful."

Shivshankar Singh

2 months ago

★ ★ ★ ★ (4/5)

Google Review

"I had a decent experience with Tech Pratham. The course content was strong, but there were a few delays in project support and doubt sessions. Faculty was knowledgeable, though response time could be improved. Overall, a good place to learn if you're patient and proactive."

Laxman Thakur

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I recently completed the Workday certification from Tech Pratham, and I must say it's one of the best IT training institutes in India. The trainers were industry experts, and the content was up-to-date. Highly recommend it for anyone serious about their tech career!"

S Vall

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"The sessions were very well-structured, covering both the functional and technical aspects in a clear and practical way. The trainer was incredibly knowledgeable, patient, and always willing to answer questions with real-world examples. The hands-on exercises helped me build confidence in navigating Workday."

Abdur Razzak Shaikh

2 months ago

★ ★ ★ ★ ★ (5/5)

Google Review

"I joined TechPratham three months ago for the Odoo ERP course, and my experience so far has been excellent. The faculty is highly knowledgeable and supportive. They focus on practical learning by providing real-time projects, which has really helped me understand industry requirements."

Panchsheel Gautam

a month ago

★ ★ ★ ★ ★ (5/5)

Google Review

"Tech Pratham is very well planned and organised. The staff takes keen interest in parting the knowledge. Also the staff very hardworking and meticulous. I have gained a lot from tech Pratham. I wish all the luck to the tech Pratham for their good work."

Frequently Asked Questions (FAQs)

Can I automate workflows within ITSM processes?

Yes, ServiceNow provides automation using flow designers and business rules to streamline repetitive IT operations and approvals.

How does Knowledge Management help in ITSM?

Knowledge Management helps teams to produce and share articles, solutions, and FAQs to increase issue resolution time and reduce repetitive incidents.

What are the benefits of using ServiceNow ITSM for organizations?

It increases customer satisfaction, decreases downtime, boosts service delivery, and offers insight into IT performance metrics.

Why should I enroll in the ServiceNow course in Kolkata?

The ServiceNow course in Kolkata offers hands-on training on ITSM, ITOM, and HRSD modules.

It includes live project experience to simulate real enterprise environments.

Students also receive certification guidance for CSA and CIS exams.

This makes learners job-ready and confident for ServiceNow roles.

How soon can I get a job after completing the ServiceNow course in Kolkata?

Most students start receiving job interviews within 1–3 months after completing the ServiceNow course in Kolkata.

The best ServiceNow training in Kolkata provides dedicated placement support, resume building, and interview preparation.

Hands-on projects give real-world experience, boosting confidence during technical rounds.

Professional certification enhances credibility, making it easier to secure roles and negotiate better salaries.