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CoursesHigh Demanding
ServiceNow Training in kolkata
High Demanding
ServiceNow Training in kolkata

Join ServiceNow Training in Kolkata to learn ServiceNow administration, ITSM modules, incident management, workflow automation, and platform configuration. Gain practical skills for ServiceNow Admin and Developer roles.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

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About ServiceNow Training in kolkata

Build in-demand platform skills with ServiceNow Training in Kolkata, designed for beginners and IT professionals who want to master modern IT service management tools. This program covers ServiceNow administration, ITSM modules, incident and problem management, service catalog, workflow automation, user management, and platform configuration through practical labs and real-time project scenarios.

Learners across India can join this industry-focused training and gain exposure to enterprise-level ServiceNow practices used by global organizations. Our support teams and training operations are also available from our offices in Noida and Hyderabad , helping students receive expert guidance and career assistance. By the end of the program, you will develop hands-on knowledge of ServiceNow platform management, automation workflows, and reporting, preparing you for roles such as ServiceNow Administrator, Developer, or ITSM Specialist in leading IT companies. 

Training Plan

01

About trainer

Working professional who is carrying more then 10 years of industry experience.

02

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03

e-Book

E-book provided by TechPratham. All rights reserved.

04

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05

Video Recording

Daily Session would be recorded and shared to the candidate.

06

Projects

Live projects will be provided for hands-on practice.

07

Resume Building

Expert-guided resume building with industry-focused content support.

08

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow Training in kolkata Course Curriculum

Introduction to ServiceNow

Overview of ServiceNow platform and navigation.

ServiceNow architecture
User interface basics
Applications & modules overview
Instance structure

ServiceNow IT Service Management (ITSM)

Learning about ITSM processes and how ServiceNow makes them easier.

Incident Management
Problem Management
Change Management
Request Management
Knowledge Management

ServiceNow Service Catalog

Learn how to create, manage, and deploy service catalog items for users.

Catalog Items & Categories
Record Producers
Workflow Integration
Approvals and Notifications

ServiceNow CMDB (Configuration Management Database)

Keep track of and manage IT assets, their connections, and their dependencies.

CI (Configuration Item) Basics
CI Classes & Attributes
CMDB Hierarchy
Discovery & Data Import

ServiceNow Workflow & Automation

Use ServiceNow's workflows and approvals to automate business processes.

Workflow Editor
Flow Designer
Scripted and Scheduled Workflows
Notifications & Approvals

ServiceNow Reporting & Dashboards

Use reports and performance analytics to get useful information.

Types of Reports
Performance Analytics
Dashboards & Widgets
Scheduling Reports

High Demanding Courses

No related courses found

Additional Program Highlights

Learning Materials
Resume Writing
Interview Preparation
Interview Preparation

Upcoming Batches

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Who Should Take ServiceNow Training in kolkata

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For ServiceNow Training in kolkata

ServiceNow Developer

ServiceNow Administrator

ServiceNow Consultant

Key Projects

ServiceNow Training in kolkata

Novatech Solution Pvt Ltd

Novatech Solution Pvt LtdIT Operations Streamline


Scenario: Built a ServiceNow solution to centralize incidents, service requests, SLA tracking, reporting dashboards, and access governance controls.

Live Work:

  • Configured incident workflows
  • Implemented SLA tracking rules
  • Developed reporting dashboards
Outcome: Improved operational visibility
Deloitte

DeloitteService Portal Revamp


Scenario: Redesigned ServiceNow portal to enhance catalog automation approval mapping task orchestration notification triggers analytics insights and compliance checks.

Live Work:

  • Customized service catalog items
  • Designed approval workflows
  • Enabled automated notifications
Outcome: Improved overall user experience
Apex Global Enterprises

Apex Global EnterprisesChange Control Framework


Scenario: Delivered a change management framework in ServiceNow enabling risk scoring impact mapping release scheduling audit documentation and governance tracking.

Live Work:

  • Configured risk scoring models
  • Managed release schedules
  • Generated audit documentation
Outcome: Reduced overall change failures
BrightEdge Support Services

BrightEdge Support ServicesAsset Governance System


Scenario: Implemented asset governance system in ServiceNow covering procurement lifecycle mapping vendor coordination warranty alerts and compliance reports.

Live Work:

  • Managed asset lifecycle records
  • Maintained configuration items
  • Tracked vendor compliance
Outcome: Strengthened enterprise asset control

Placement Process

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Knowledge Center

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Our Success Mantra

Commitment Icon
Commitment

  • Ensuring quality training every day

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Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise
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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

Course FAQs

Can I automate workflows within ITSM processes?

How does Knowledge Management help in ITSM?

What are the benefits of using ServiceNow ITSM for organizations?

Why should I enroll in the ServiceNow course in Kolkata?

How soon can I get a job after completing the ServiceNow course in Kolkata?

How do trainers help during the ServiceNow course in Kolkata?

Industry-Recognized Certification

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India

Head Office

G-31, 1st Floor, Sector-3, Noida - 201301

India Flag+91-8882178896
WhatsApp
USA Flag+1 (343) 477-0926
WhatsApp
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India

Noida Office

C-2, Sector-1, Noida, Uttar Pradesh - 201301

India Flag+91-8882178896
WhatsApp
USA Flag+1 (343) 477-0926
WhatsApp
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India

Hyderabad Office

LVS Arcade, 6th Floor, Hitech City, Hyderabad

India Flag+91-8383058741
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