Join ServiceNow Training in Kolkata to learn ServiceNow administration, ITSM modules, incident management, workflow automation, and platform configuration. Gain practical skills for ServiceNow Admin and Developer roles.
Level
Advanced
Duration
8 Weeks
Placement Client
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About ServiceNow Training in kolkata
Build in-demand platform skills with ServiceNow Training in Kolkata, designed for beginners and IT professionals who want to master modern IT service management tools. This program covers ServiceNow administration, ITSM modules, incident and problem management, service catalog, workflow automation, user management, and platform configuration through practical labs and real-time project scenarios.
Learners across India can join this industry-focused training and gain exposure to enterprise-level ServiceNow practices used by global organizations. Our support teams and training operations are also available from our offices in Noida and Hyderabad , helping students receive expert guidance and career assistance. By the end of the program, you will develop hands-on knowledge of ServiceNow platform management, automation workflows, and reporting, preparing you for roles such as ServiceNow Administrator, Developer, or ITSM Specialist in leading IT companies.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Training in kolkata Course Curriculum
Introduction to ServiceNow
Overview of ServiceNow platform and navigation.
ServiceNow IT Service Management (ITSM)
Learning about ITSM processes and how ServiceNow makes them easier.
ServiceNow Service Catalog
Learn how to create, manage, and deploy service catalog items for users.
ServiceNow CMDB (Configuration Management Database)
Keep track of and manage IT assets, their connections, and their dependencies.
ServiceNow Workflow & Automation
Use ServiceNow's workflows and approvals to automate business processes.
ServiceNow Reporting & Dashboards
Use reports and performance analytics to get useful information.
High Demanding Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take ServiceNow Training in kolkata
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For ServiceNow Training in kolkata
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
ServiceNow Technical Consultant
ServiceNow Solution Architect
ServiceNow Technical Architect
ServiceNow Business Analyst
ServiceNow Implementation Specialist
ServiceNow Platform Engineer
ServiceNow Integration Developer
ServiceNow Support Engineer
ServiceNow Application Developer
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
Key Projects
ServiceNow Training in kolkata
Infosys – Smart Helpdesk AI Ops
Scenario: Built AI-powered IT helpdesk in ServiceNow for Infosys in Salt Lake Sector V, Kolkata to automate ticket categorization and reduce manual workload.
Live Work:
- Implemented virtual agent chatbot
- Automated ticket classification
- Built predictive incident dashboards
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Capgemini – Cloud Asset Control Hub
Scenario: Developed cloud-based asset management system in ServiceNow for Capgemini in Rajarhat, Kolkata to track cloud resources and optimize usage.
Live Work:
- Managed cloud asset lifecycle
- Integrated cloud monitoring tools
- Built cost optimization reports
Tech Mahindra – Employee Experience 360
Scenario: Created unified employee experience platform in ServiceNow for Tech Mahindra in New Town, Kolkata to streamline HR, IT, and admin services.
Live Work:
- Designed multi-department workflows
- Built employee service portal
- Automated request fulfillment
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HCLTech – Risk Shield GRC System
Scenario: Implemented advanced GRC solution in ServiceNow for HCLTech in Salt Lake, Kolkata to automate risk assessment and compliance tracking.
Live Work:
- Automated risk identification workflows
- Built compliance tracking dashboards
- Configured audit management system
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
Recently Placed Candidates
We’re Hiring
News Highlights
Our Success Mantra
Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
Our Learner Voice
Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
Can I automate workflows within ITSM processes?
How does Knowledge Management help in ITSM?
What are the benefits of using ServiceNow ITSM for organizations?
Why should I enroll in the ServiceNow course in Kolkata?
How soon can I get a job after completing the ServiceNow course in Kolkata?
How do trainers help during the ServiceNow course in Kolkata?
Industry-Recognized Certification
India
View on Google MapsIndia
Noida Office
C-2, Sector-1, Noida, Uttar Pradesh - 201301
India
Hyderabad Office
LVS Arcade, 6th Floor, Hitech City, Hyderabad