With practical experience in ITSM, development, and platform administration, Tech Pratham provides complete ServiceNow training in Pune.
Level
Advanced
Duration
8 weeks
Placement Client
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About Servicenow Training in Pune
Tech Pratham's ServiceNow course in Pune offers a comprehensive, career-focused curriculum. Get hands-on experience in administration, development, and IT service management (ITSM). Get certified globally and benefit from 100% placement support for your IT career.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
Servicenow Training in Pune Course Curriculum
Introduction to ServiceNow
Overview of ServiceNow platform and navigation.
ServiceNow IT Service Management (ITSM)
Learning about ITSM processes and how ServiceNow makes them easier.
ServiceNow Service Catalog
Learn how to create, manage, and deploy service catalog items for users.
ServiceNow CMDB (Configuration Management Database)
Keep track of and manage IT assets, their connections, and their dependencies.
ServiceNow Workflow & Automation
Use ServiceNow's workflows and approvals to automate business processes.
ServiceNow Reporting & Dashboards
Use reports and performance analytics to get useful information.
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Additional Program Highlights
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Who Should Take Servicenow Training in Pune
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For Servicenow Training in Pune
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
ServiceNow Technical Consultant
ServiceNow Solution Architect
ServiceNow Technical Architect
ServiceNow Business Analyst
ServiceNow Implementation Specialist
ServiceNow Platform Engineer
ServiceNow Integration Developer
ServiceNow Support Engineer
ServiceNow Application Developer
ServiceNow Developer
ServiceNow Administrator
ServiceNow Consultant
Key Projects
Servicenow Training in Pune
Novatech Solution Pvt Ltd – Unified Case Management
Scenario: Implemented ServiceNow case management solution integrating intake channels escalation matrices SLA governance activity tracking performance dashboards
Live Work:
- Configured case intake channels
- Defined escalation matrices
- Built SLA performance views
Deloitte – Knowledge Base Optimization
Scenario: Optimized ServiceNow knowledge management by structuring article taxonomy approval workflows feedback loops search tuning and usage analytics
Live Work:
- Structured article taxonomy
- Designed approval workflows
- Tuned search configurations
Apex Global Enterprises – Release Workflow Alignment
Scenario: Aligned ServiceNow release workflows with deployment calendars stakeholder approvals version tracking dependency mapping compliance reporting
Live Work:
- Configured release schedules
- Managed approval checkpoints
- Mapped deployment dependencies
BrightEdge Support Services – Access Governance Setup
Scenario: Established ServiceNow access governance framework covering role modeling request validation segregation controls review cycles audit dashboards
Live Work:
- Modeled user role hierarchy
- Configured access validations
- Built audit compliance views
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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Course FAQs
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Industry-Recognized Certification
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