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Servicenow Training in Pune
High Demanding

Servicenow Training in Pune


ServiceNow Training in Pune helps learners build practical skills in ITSM, workflow automation, scripting, integrations, and cloud technologies through real-time projects, certifications, and placement support.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 weeks

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About Servicenow Training in Pune

ServiceNow Training in Pune is designed for developers, administrators, freshers, and IT professionals looking to build careers in cloud automation and enterprise workflow management. This online training program covers ServiceNow administration, ITSM, incident management, workflow automation, service catalog, user management, reporting, and platform configuration through practical sessions and real-time projects.

Learners from major Pune IT hubs such as Hinjewadi, Kharadi, Magarpatta, Wakad, and Baner can gain hands-on experience with enterprise workflows, automation tools, and ServiceNow business operations used by modern organizations. With growing demand across Pune IT companies and tech parks, the training helps learners build job-ready skills for roles such as ServiceNow Administrator, Developer, and ITSM Specialist with placement-focused learning and industry-oriented project exposure.

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more then 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow Training Course Modules

Introduction to ServiceNow

Overview of ServiceNow platform and navigation.

ServiceNow architecture
User interface basics
Applications & modules overview
Instance structure

ServiceNow IT Service Management (ITSM)

Learning about ITSM processes and how ServiceNow makes them easier.

Incident Management
Problem Management
Change Management
Request Management
Knowledge Management

ServiceNow Service Catalog

Learn how to create, manage, and deploy service catalog items for users.

Catalog Items & Categories
Record Producers
Workflow Integration
Approvals and Notifications

ServiceNow CMDB (Configuration Management Database)

Keep track of and manage IT assets, their connections, and their dependencies.

CI (Configuration Item) Basics
CI Classes & Attributes
CMDB Hierarchy
Discovery & Data Import

ServiceNow Workflow & Automation

Use ServiceNow's workflows and approvals to automate business processes.

Workflow Editor
Flow Designer
Scripted and Scheduled Workflows
Notifications & Approvals

ServiceNow Reporting & Dashboards

Use reports and performance analytics to get useful information.

Types of Reports
Performance Analytics
Dashboards & Widgets
Scheduling Reports

ServiceNow Scripting & Development

You can change the platform by learning how to script on both the server and the client.

Client Scripts
Business Rules
UI Policies & UI Actions
Script Includes & Glide API

ServiceNow Security & Access Control

Learn about roles, permissions, and data security in ServiceNow.

User Roles and Groups
Access Control Rules (ACLs)
Data Security Best Practices
Application Security

ServiceNow Integration

Connect ServiceNow to other apps and tools.

Web Services (REST & SOAP)
LDAP Integration
MID Server Overview
Data Import & Export

ServiceNow Best Practices & Administration

Learn how to do everyday office work and ways to make things better.

Instance Administration
Application Updates & Patches
System Maintenance
Performance Optimization

High Demanding Courses

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Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

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Resume Writing

Professional resume building session

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Interview Preparation

Master your interview skills

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Live Project Demo

Real-world project demonstrations

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Upcoming Batches

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Who Can Join This ServiceNow Training?

IT Professionals

Non-IT Career Switchers

Fresh Graduates

ServiceNow Job Roles and Career Paths

ServiceNow Developer

ServiceNow Administrator

ServiceNow Consultant

Key Projects

Industry-Based ServiceNow Project Training

Infosys

InfosysServiceNow Enterprise Onboarding Automation in Hinjewadi Phase 3, Pune


Scenario: Operating from Hinjewadi Phase 3, Pune, needed to streamline large-scale employee onboarding across Phase 1 and Wakad delivery units using ServiceNow Enterprise Onboarding.

Live Work:

  • Configured onboarding workflows covering IT access, HR documentation, and facilities
  • Automated task assignments for HR, IT, and security teams
  • Built onboarding progress dashboards for hiring managers
Outcome: Improved coordination between HR and IT teams
TCS

TCSServiceNow Enterprise Request Management in Magarpatta City, Pune


Scenario: A corporate enterprise based in Magarpatta City, Pune, with shared services teams in Hadapsar, implemented ServiceNow Enterprise Request Management to centralize employee and business service requests.

Live Work:

  • Designed service catalogs for IT, HR, admin, and finance requests
  • Configured approval workflows and fulfillment automation
  • Developed request tracking and fulfillment performance reports
Outcome: Increased transparency and accountability in service delivery
Persistent Systems

Persistent SystemsServiceNow Strategic Portfolio Management (SPM) for a Product Company in Baner, Pune


Scenario: A product-based technology company operating from Baner, Pune, with project teams in Aundh, implemented ServiceNow Strategic Portfolio Management to manage IT initiatives and business priorities.

Live Work:

  • Configured demand intake and project portfolio workflows
  • Defined investment funding models and resource plans
  • Built executive dashboards for portfolio health and prioritization
Outcome: Improved visibility into IT and business initiatives
Tata Motors

Tata MotorsServiceNow Workplace Safety Management for an Engineering Campus in Pimpri-Chinchwad


Scenario: An engineering and manufacturing organization located in Pimpri-Chinchwad, Pune, with safety teams managing facilities in Bhosari MIDC, implemented ServiceNow Workplace Safety Management to track incidents and ensure compliance.

Live Work:

  • Configured safety incident reporting and investigation workflows
  • Automated corrective action tracking and compliance checks
  • Created safety analytics dashboards for leadership review
Outcome: Improved workplace safety compliance
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Our Success Mantra

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Commitment

  • Ensuring quality training every day

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Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

which institute provide the servicenow training in pune ?

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Why are ServiceNow developer jobs in Pune in high demand?

What is included in ServiceNow certification in Pune?

What are the career advantages of ServiceNow certification in Pune?

How do you resolve a ServiceNow conflict where an HR agent has the correct roles but is still blocked from viewing sensitive Employee Relations cases?

How do you refactor a ServiceNow Business Rule that is causing significant performance lag during record inserts on the high-volume Task table?

How do you configure a ServiceNow Dictionary Override to change field behavior on an extended table without impacting the parent table's global settings?

Why would a ServiceNow Script Include be preferred over a Global Business Rule when building a reusable calculation engine for Service Level Agreements?

How does the ServiceNow "Restricted Caller Access" (RCA) mechanism prevent unauthorized cross-scope data leakage in a multi-departmental implementation?

How do you troubleshoot a ServiceNow-Workday integration failure where only a subset of employee records is failing to synchronize every morning?

ServiceNow Certification Support and Guidance

CSA – Certified System Administrator Complete Guide


The Certified System Administrator (CSA) exam validates foundational knowledge gained after completing ServiceNow training. It assesses understanding of platform navigation, data schema, tables, forms, lists, users and roles, Access Controls (ACLs), Service Catalog, Flow Designer, reporting, dashboards, and basic configuration. The exam measures a candidate’s ability to administer and maintain the ServiceNow platform using best practices. Achieving CSA certification demonstrates readiness to support implementations, manage configurations, handle user administration, and contribute effectively to enterprise ServiceNow projects across IT and business domains.



CSA Exam Details :



Exam Name: ServiceNow Certified System Administrator (CSA)


Exam Fee: $300 USD (Standard Global Price)


Exam Duration: 90 Minutes


Exam Format: Multiple Choice Questions


Number of Questions: 60 Questions


Passing Score: Not publicly disclosed; results reported as Pass or Fail based on scaled scoring


Mode: Online Proctored


Certification Validity: Requires ongoing participation in the Certification Maintenance Program (CMP) and completion of release-based delta exams


Recommended For : Entry-level ServiceNow professionals, System Administrators, Business Analysts, Support Engineers, and Consultants beginning their ServiceNow career


Prerequisites : No mandatory certification prerequisite; however, completion of official ServiceNow Fundamentals training is required to unlock exam eligibility. 3–6 months of hands-on platform experience is strongly recommended.


Note : The CSA exam focuses on core platform administration concepts rather than advanced development. Strong practical understanding of tables, security, data relationships, automation tools, and reporting is essential for success.

Industry-Recognized Certification

Certificate
Servicenow Training programme

News Highlights

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