Introduces the structure, setup, and core operations of the Billing system for managing customer accounts and financial activities.

Covers configuration of billing rules, plans, invoicing cycles, and financial adjustments within Duck Creek Billing.

Explains how to process payments, refunds, adjustments, cancellations, and reinstatements throughout the policy lifecycle.

Teaches automated workflows for overdue accounts, dunning notices, write-offs, and recovery processes.

 Focuses on integrating and managing electronic payment methods and secure payment gateway connections.

Provides a foundation in claims architecture, FNOL operations, task assignments, and workflow structures.

Covers claims lifecycle steps including validation, reserves, financial handling, investigations, settlements, and fraud management.

Explores rules, forms, notifications, and permissions to customize claims processing based on business requirements.

Explains Anywhere APIs, data exchange, and integration between Billing, Claims, Policy, and third-party systems.

 Teaches how to create dashboards and financial reports for performance monitoring and regulatory compliance.

Offers practical implementation experience through end-to-end Billing and Claims scenarios and integrations.