Microsoft Dynamics 365 Training in Chennai offers practical, industry-focused learning with real-time projects and expert guidance to help students build strong CRM and ERP career skills.
Level
Advanced
Duration
8 Weeks
Microsoft Dynamics 365 Training in Chennai by Tech Pratham offers a comprehensive, practical learning experience designed to build strong CRM and ERP expertise. The program includes hands-on exercises, real business case studies, and module-wise guidance that helps learners understand how Dynamics 365 works in real organizations. With updated content, expert trainers, and job-focused support, it prepares students for high-growth roles in sales, service, finance, and business operations.
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks
The candidate will get access to the presentation taken-up during the session.
Notes
Consolidated notes in word document.
Assignments
Assignments for every module will be covered.
MCQs
MCQs for every module covered in the session would be provided.
Video Recording
Daily Session would be recorded and shared to the candidate.
Dumps for Certification
We will provide dumps for the certification exam, which will help you to prepare for the exam.
Updated Content
We provide Generative AI Driven content By experts.
Projects
3 Live Projects will be provided for practice.
Master end-to-end solution design by combining Dynamics 365 and Power Platform capabilities to deliver scalable, secure, and optimized business solutions.
Learn Microsoft Office 365 Administration with Tech Pratham and master user management, security, and collaboration tools to manage Office 365 environments in real-world scenarios.
The Microsoft Certified Dynamics 365 Sales Functional Consultant Associate (MB-210) certification equips you with the skills to configure sales applications, manage leads and opportunities, and optimize end-to-end sales processes for business growth.
Gain expertise in Dynamics 365 Finance and learn to configure financial modules, manage budgeting and reporting, and streamline core financial operations to support enterprise-wide efficiency.
Become a Microsoft Certified Dynamics 365 Supply Chain Management Functional Consultant Expert (MB-335) with Tech Pratham and gain expertise in optimizing supply chain processes and managing end-to-end SCM solutions.
Build expertise in implementing retail operations, POS systems, product management, and omnichannel experiences using Dynamics 365 Commerce for modern business environments.
This project focuses on designing a complete case-handling workflow inside Dynamics 365 Customer Service. Students build automated ticket creation, routing rules, SLA timelines, and escalation paths. It includes configuring a knowledge base, customer communication templates, and service queues. The project helps learners understand real-world service operations and how businesses streamline support efficiency.
In this project, learners create a full sales lifecycle within Dynamics 365 Sales, covering leads, opportunities, and forecasting dashboards. Activities include customizing forms, building business process flows, and configuring automated follow-ups. Students also design reports using Power BI for performance tracking. The project develops strong functional and analytical insights into sales operations in modern organizations.
This project involves setting up a complete inventory and order management cycle using Dynamics 365 ERP modules. Students configure product catalogs, stock levels, purchase orders, and vendor management workflows. Automation is added for order approvals, stock alerts, and billing integration. The project offers hands-on ERP experience aligned with real retail business processes.
Microsoft Dynamics 365 Training in chennai – Associate Training Program
Can I switch careers with Dynamics 365 course in Chennai?
Yes, you can switch careers with a Dynamics 365 course in Chennai, as the skills you gain are in high demand across multiple industries. The course helps you build strong CRM and ERP expertise, opening doors to roles like Functional Consultant, Business Analyst, and CRM Executive. With practical training and real business scenarios, learners can transition even without prior IT experience. Institutes like Tech Pratham further support career changers with guidance, projects, and placement assistance.
what is difference between CRM and ERP Microsoft Dynamics 365 Training ?
CRM (Customer Relationship Management) in Dynamics 365 focuses on managing customer interactions, sales, marketing, and service processes to improve engagement and retention. ERP (Enterprise Resource Planning) handles back-office operations like finance, supply chain, inventory, and human resources to streamline internal business processes. In Microsoft Dynamics 365 Training, CRM modules teach customer-centric strategies while ERP modules emphasize operational efficiency. Together, they provide a complete business solution for managing both front-end and back-end processes.
Is the Dynamics 365 course in Chennai updated regularly?
Yes, the Dynamics 365 course in Chennai is regularly updated to reflect the latest features, tools, and best practices released by Microsoft. Training programs, including those at Tech Pratham, continuously refresh the syllabus to include new modules, updated workflows, and recent platform enhancements. This ensures learners gain current, industry‑relevant skills that match employer expectations. Regular updates also help students stay prepared for certification exams tied to the latest Dynamics 365 versions.
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