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CoursesMicrosoft Dynamics CertificationMicrosoft Dynamics 365 Training in Mumbai
Microsoft Dynamics Certification
Microsoft Dynamics 365 Training in Mumbai

Master Microsoft Dynamics 365 in Mumbai with hands-on learning, real-time projects, and expert-led training designed to build strong CRM and ERP career skills

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

What is Microsoft Dynamics 365 Training in Mumbai?

Microsoft Dynamics 365 Training in Mumbai with Tech Pratham helps learners build strong CRM and ERP expertise through structured, practical learning. The course offers real-time project experience designed to match Mumbai’s fast-growing IT opportunities. Students gain hands-on exposure to Dynamics 365 customization, automation, and business process management. Tech Pratham ensures expert-led sessions with a clear focus on job-ready skills and certification preparation. This training equips you with the knowledge and confidence needed to start or grow your career in Microsoft Dynamics 365.

Training Plan

About trainer

Working professional who is carrying more then 10 years of industry experience.

Decks

The candidate will get access to the presentation taken-up during the session.

Notes

Consolidated notes in word document.

Assignments

Assignments for every module will be covered.

MCQs

MCQs for every module covered in the session would be provided.

Video Recording

Daily Session would be recorded and shared to the candidate.

Dumps for Certification

We will provide dumps for the certification exam, which will help you to prepare for the exam.

Updated Content

We provide Generative AI Driven content By experts.

Projects

3 Live Projects will be provided for practice.

Microsoft Dynamics 365 Training in Mumbai Course Curriculum
.

Microsoft Office 365 Admin
Section 1

Learn Microsoft Office 365 Administration with Tech Pratham and master user management, security, and collaboration tools to manage Office 365 environments in real-world scenarios.

Introduction to Office 365
User and Group Management
Licensing and Subscriptions
Exchange Online Administration
SharePoint Online Administration
Teams and Collaboration Management
Security and Compliance
Device and App Management
Reporting, Monitoring, and Troubleshooting
.

Learn Microsoft Dynamics 365 CRM Techno-Functional training in Bangalore with Tech Pratham and master both technical and functional aspects to manage CRM solutions effectively.
Section 2

Learn Microsoft Dynamics 365 CRM Techno-Functional training in Bangalore with Tech Pratham and master both technical and functional aspects to manage CRM solutions effectively.

Introduction to Dynamics 365 CRM
Dynamics 365 Sales Module
Dynamics 365 Customer Service
Dynamics 365 Marketing (Basic Overview)
Dynamics 365 Field Service (Optional)
Power Apps
Power Automate
Power BI Basics
Dataverse / Common Data Model
CRM Customizations & Configurations
.

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert MB-335
Section 3

Become a Microsoft Certified Dynamics 365 Supply Chain Management Functional Consultant Expert (MB-335) with Tech Pratham and gain expertise in optimizing supply chain processes and managing end-to-end SCM solutions.

Introduction to Supply Chain Management in Dynamics 365
Bills of Materials (BOM) & Formula Versioning
Discrete & Process Manufacturing
Commodity Pricing & Product Compliance
Engineering Change & Product Version Control
Product Configuration Models
Costing & Cost Control
Production Control & Execution
Warehouse & Inventory Management
.

Microsoft Dynamics 365: Finance and Operations Apps Developer Associate MB-500
Section 4

Earn the Microsoft Dynamics 365 Finance and Operations Apps Developer Associate (MB-500) certification with Tech Pratham and master developing, customizing, and deploying finance and operations solutions efficiently.

Introduction to Finance and Operations Apps Development
Application Architecture & Development Tools
Extensibility & Customization
Data Structures & Management
User Interface Development
Business Logic Implementation
Integrations & Data Management
Security & Role-Based Access Control
.

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate MB-210
Section 5

The Microsoft Certified Dynamics 365 Sales Functional Consultant Associate (MB-210) certification equips you with the skills to configure sales applications, manage leads and opportunities, and optimize end-to-end sales processes for business growth.

Introduction to Dynamics 365 Sales
Configure Sales Management
Lead & Opportunity Management
Accounts, Contacts & Relationships
Product Catalog & Price Management
Sales Order Management
Sales Performance & Analytics
.

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate MB-220
Section 6

Develop skills in configuring Dynamics 365 Marketing, creating customer journeys, managing leads, and optimizing campaigns to deliver personalized, data-driven marketing experiences.

Introduction to Dynamics 365 Marketing
Marketing Setup & Configuration
Segments & Customer Journeys
Emails & Marketing Content
Event Management
Lead Management & Scoring Models
Social Media & Campaign Orchestration
Surveys & Feedback Integration
Marketing Insights & Analytics
.

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate MB-310
Section 7

Gain expertise in Dynamics 365 Finance and learn to configure financial modules, manage budgeting and reporting, and streamline core financial operations to support enterprise-wide efficiency.

Introduction to Dynamics 365 Finance
General Ledger Configuration
Accounts Payable Management
Accounts Receivable Management
Budgeting & Forecasting
Fixed Assets Management
Cash & Bank Management
Tax Configuration & Management
Financial Reporting & Analytics
.

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate MB-230
Section 8

Master implementing Dynamics 365 Customer Service by configuring case management, queues, SLAs, and knowledge management to deliver exceptional and efficient customer support experiences.

Introduction to Dynamics 365 Customer Service
Case Management
Knowledge Management
Service Level Agreements & Entitlements
Omnichannel for Customer Service
Customer Service Insights & Analytics
Unified Service Desk (USD)
Automation & Productivity Tools
Security, Users & Teams
Exam Preparation & Case Studies
.

Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate MB-340
Section 9

Build expertise in implementing retail operations, POS systems, product management, and omnichannel experiences using Dynamics 365 Commerce for modern business environments.

Introduction to Dynamics 365 Commerce
Configure Products, Prices, Discounts, Loyalty & Affiliations
Manage Point of Sale (POS)
Configure & Manage Call Centers
Manage E-commerce
Security, Roles & Compliance
Commerce Reporting & Analytics
Inventory & Order Management
Payment & Tax Configuration
Exam Preparation & Case Studies
.

Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert
Section 10

Gain advanced expertise in designing end-to-end Finance and Operations solutions, guiding implementations, optimizing processes, and ensuring scalable enterprise architectures.

Architect Solution Design
Solution Blueprint & Requirements Discovery
Environment, Deployment Models & Lifecycle Services (LCS)
Environment, Deployment Models & Lifecycle Services (LCS)
Integration, Interfaces & Business Events
Security, Localization and Compliance
Extensibility & Customization
Performance, Monitoring & Testing Strategy
Licensing, Support & Business Value
Go-Live Readiness & Post-Deployment Strategy
.

Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate MB-800
Section 11

Configure Business Central’s core business functions, including finance, operations, inventory, and sales, to streamline processes for small and mid-sized organizations.

Introduction to Business Central
Application Setup
Financial Management
Sales & Purchasing
Inventory & Warehouse Management
Fixed Assets Management
Manufacturing & Jobs
Service Management
Integration & Reporting
Security, Roles & Permissions
.

Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
Section 12

Master end-to-end solution design by combining Dynamics 365 and Power Platform capabilities to deliver scalable, secure, and optimized business solutions.

Perform Solution Vision and Requirements Analysis
Architecting the Solution Design
Application & UX Design
Data & Integration Architecture
Security, Governance & Compliance
Application Lifecycle Management (ALM)
Analytics, Reporting & AI
Implementation, Testing & Go-Live
Stakeholder Collaboration & Change Management
Performance, Scalability & Optimization
Key Projects
Microsoft Dynamics 365 Training in Mumbai
Customer Feedback Tracking & Automation System – D365 CRM Project

This project focuses on building a customer feedback tracking solution using Dynamics 365 Customer Service. It automates survey collection, categorizes responses, and assigns follow-up tasks to support teams. Students configure workflows, dashboards, and routing rules to improve response time. The system helps Mumbai-based businesses enhance customer satisfaction through structured insights.

Retail Sales & Inventory Dashboard for Mumbai Stores – D365 Sales & Power BI Project

This project involves creating a sales and inventory monitoring dashboard for retail outlets in Mumbai. It integrates Dynamics 365 Sales data with Power BI to visualize stock levels, sales patterns, and revenue trends. Users set up entity customizations, data imports, and automated alerts for low inventory. The solution enables retail managers to make smarter, data-driven decisions.

Vendor Management & Purchase Workflow Automation – D365 Finance & Operations Project

This project focuses on developing a vendor onboarding and purchase approval workflow in Dynamics 365 Finance & Operations. Students configure vendor records, approval hierarchies, purchase orders, and automated notifications. It teaches key modules like procurement, invoicing, and compliance tracking. The solution helps companies streamline procurement operations across Mumbai's business ecosystem.

Microsoft Dynamics 365 Training in Mumbai – Associate Training Program

Category
Associate
Exam Name:
Microsoft Dynamics 365 Training in Mumbai – Associate
Exam Code:
N.A.
Exam Duration:
N.A.
Exam Format:
N.A.
Passing Score:
N.A.
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Frequently Asked Questions (FAQs)

Why choose Microsoft Dynamics 365 Training in Mumbai with Tech Pratham?

Tech Pratham offers expert-led training in Mumbai with practical projects and a structured curriculum that prepares learners for real-world CRM and ERP roles.

Are there flexible batch options for working professionals in Mumbai?

Yes, Tech Pratham provides weekday, weekend, and online batches to accommodate working professionals and students across Mumbai.

What modules are covered in the Dynamics 365 course in Mumbai?

The course covers CRM, ERP, Finance & Operations, Sales, Customer Service, Power Apps, and Power Automate to provide comprehensive Dynamics 365 knowledge.

What career opportunities can I expect after completing the course in Mumbai?

Learners can apply for roles like Dynamics 365 Functional Consultant, Technical Consultant, Administrator, and Developer in Mumbai’s IT, consulting, and enterprise sectors.

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