MS Dynamics 365 Commerce Functional Consultant focuses on retail and e-commerce operations in Dynamics 365, covering POS, inventory, order management, and customer experience with real-time skills.
Level
Advanced
Duration
8 Weeks
Placement Client
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About MS Dynamics 365 Commerce Functional Consultant
MS Dynamics 365 Commerce Functional Consultant (MB-340) is a specialized role focused on managing retail, e-commerce, and omnichannel business operations using Microsoft Dynamics 365 Commerce. This course is designed for professionals who want to build expertise in modern retail solutions, including point of sale (POS), inventory management, order processing, customer engagement, and channel management.
Through this training, you will learn how to configure and implement commerce solutions, manage retail operations, and deliver seamless customer experiences across physical and digital channels. The course also covers real-time scenarios, business workflows, and integration with other Dynamics 365 modules to support end-to-end retail processes.
With the rapid growth of digital commerce, certified professionals are in high demand across India, especially in major IT hubs like Bangalore, Hyderabad, Noida, and Chennai. This training prepares you for the MB-340 certification and equips you with practical skills to work as a Commerce Functional Consultant in top MNCs and retail organizations.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
MS Dynamics 365 Commerce Functional Consultant Course Curriculum
Introduction to Dynamics 365 Commerce
Learn the fundamentals of Microsoft Dynamics 365 Commerce, retail management, and omnichannel solutions. This module introduces commerce architecture, POS systems, and how businesses manage retail operations using Dynamics 365 Commerce in India.
Retail Channel Management
Understand how to configure and manage retail channels including stores, online platforms, and call centers in Dynamics 365 Commerce.
Product & Category Management
Learn how to manage products, categories, pricing, and assortments in Dynamics 365 Commerce for effective retail operations.
Point of Sale (POS) Operations
Master POS operations in Dynamics 365 Commerce including billing, transactions, and customer handling in retail environments.
Inventory & Order Management
Understand inventory control and order processing in Dynamics 365 Commerce to ensure smooth retail operations.
Customer Experience & Engagement
Learn how to enhance customer experience using personalization, loyalty programs, and customer data in Dynamics 365 Commerce.
Microsoft Dynamics Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take MS Dynamics 365 Commerce Functional Consultant
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For MS Dynamics 365 Commerce Functional Consultant
Dynamics 365 Retail Functional Consultant
MS Dynamics 365 Commerce Consultant
Dynamics 365 POS Consultant
Dynamics 365 E-commerce Consultant
Dynamics 365 Retail Implementation Consultant
Commerce Business Analyst (Dynamics 365)
Dynamics 365 Omnichannel Consultant
Retail ERP Functional Consultant
Dynamics 365 Retail Functional Consultant
MS Dynamics 365 Commerce Consultant
Dynamics 365 POS Consultant
Key Projects
MS Dynamics 365 Commerce Functional Consultant
Saint Gobain – Retail POS Implementation
Scenario: Implemented Dynamics 365 Commerce POS system for Saint Gobain to manage retail store operations, billing, and inventory with real-time data synchronization across outlets.
Live Work:
- Configured POS and store setup
- Managed inventory and pricing rules
- Handled billing and transactions
Infosys – E-Commerce Channel Setup
Scenario: Worked on Dynamics 365 Commerce online store setup for Infosys to enable seamless omnichannel experience, integrating website, payments, and product catalog.
Live Work:
- Configured online storefront
- Managed product catalog and pricing
- Integrated payment gateway
Deloitte – Retail Inventory Automation
Scenario: Designed automated inventory and supply chain process using Dynamics 365 Commerce for Deloitte to track stock levels and optimize warehouse operations.
Live Work:
- Setup inventory and warehouse flow
- Configured order fulfillment
- Monitored stock and demand
Accenture – Customer Loyalty Program
Scenario: Implemented customer engagement and loyalty program using Dynamics 365 Commerce for Accenture to improve customer retention and personalized marketing.
Live Work:
- Created loyalty program rules
- Managed customer data
- Configured promotions
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
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Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
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Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
What is Dynamics 365 Commerce training and who should join it?
What is MS Dynamics 365 Commerce Functional Consultant course?
What is MB-340 certification and why is it important?
What topics are covered in Dynamics 365 retail training in India?
Does this course include Dynamics 365 POS training?
Is this Commerce functional consultant training suitable for beginners?
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