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CoursesServiceNowServiceNow Developer Certification

ServiceNow

ServiceNow Developer Certification

Make a Service Catalog for employees to request things like hardware, software, and access permissions on their own, with automated approval processes.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

What is ServiceNow Developer Certification?

This course teaches the basics of ServiceNow application development, such as scripting, automation, UI design, data modeling, and integration. You’ll gain hands-on experience in building custom applications, workflows, and advanced reports. You will learn how to add features to ServiceNow by learning about server-side and client-side scripting in depth. By the time the training is over, you'll be ready to pass the CAD exam and make apps that are good enough for businesses.

Training Plan

About trainer

Working professional who is carrying more then 10 years of industry experience.

Decks

The candidate will get access to the presentation taken-up during the session.

Notes

Consolidated notes in word document.

Assignments

Assignments for every module will be covered.

MCQs

MCQs for every module covered in the session would be provided.

Video Recording

Daily Session would be recorded and shared to the candidate.

Dumps for Certification

We will provide dumps for the certification exam, which will help you to prepare for the exam.

Updated Content

We provide Generative AI Driven content By experts.

Projects

3 Live Projects will be provided for practice.

ServiceNow Developer Certification Course Curriculum

Introduction to Service Now

Section 1

Learn core ITSM fundamentals and how ServiceNow enables enterprise workflow automation.

What Is ServiceNow?

Why And Who Can Use ServiceNow

Concept Of Cloud Computing In Service Now

Introduction To ITILFoundation

Incident Management

Problem management

Change Management

Navigation And Users

Delegation, Roles and access

Helpful Portals, Releases

Creating Dashboards

Section 2

Build and customize performance dashboards for real-time insights.

About Dashboards

Creating Dashboards

Dashboards Widgets

Dashboards Tabs

Dashboard Creation With Example

Tables, Form, Dictionary

Section 3

Configure data structures, form layouts, and field-level metadata.

Creating Application, Module

Creating Table, Personalizing

Form And Table Layout

Creating Section

View

Dictionary Entries

Dictionary Overrides

Reference Qualifiers

Related Lists

Update Set’s Creation

Section 4

Manage and migrate configuration changes between ServiceNow instances.

Creating An Update Set

Merge Update Set

Retrieve Update Set In Another Instance

Customer updates

Batch update set

Flow Designer

Section 5

Automate workflows visually without scripting.

Overview

Getting Started With Flows

Architecture Overview

Flows

Action Designer

Transform Functions

Domain Separation And Flow Designer

User Access To Flow Designer

Spokes

Service Catalog Management

Section 6

Create user-friendly service request items and backend actions.

Use Of Service Catalog, Back End Execution

Creating Catalog Item, Record Producer, Order Guide

Create RITM And Catalog Task

Attaching Workflow To Catalog Items

User Criteria UI Policy And Catalog Client Script

Importing Data in Service Now

Section 7

Load and transform external data into the platform.

Data Sources

XML Import

Transform Maps

Scheduled Data Import

Import Sets

Transform Scripts

Data Load Automation

Email Notification

Section 8

Automate communications using template-based notifications.

Defining A Template

Define Notification

Email Logs

Introduction To SMTP And POPMail Servers

Trigger Email On Event

Create SLA & Schedule

Section 9

Define and manage service levels and time-based rules.

SLA Definitions

SLA Properties

Attach SLA To Tasks

Create Schedule And Child Schedule

Retroactive start and pause

Scheduled Jobs

Section 10

Execute automated jobs for routine system activities.

Introduction To Scheduled Jobs

Scheduled Job

Log Scheduled Reports

Access Control List

Section 11

Secure platform data using role-based permissions and ACL logic.

Create Read, Write And Create ACL

Table And Field Level

Debug ACLS

Write ACL Scripts

Concept Of Privileged System Admin

CRUD Operations

ACL Execution Flow

Service Now Scripting

Section 12

Use Client and Server scripts for advanced customization.

Introduction To Scripting Objectives

Introduction To ServiceNow Scripting

ServiceNow APIs

ServiceNow Script Editor

Introduction To ServiceNow Scripting Modules

Client-Side Scripting

Server-Side

Scripting Data Policies

ui policies

Glide ajax

Optimisation

Section 13

Apply platform best practices for performance and stability.

A quick recap

Assignment rules

Trigger rules

System properties

U I messages

additions

Section 14

Enhance automation with advanced business rules and scripting features.

Advanced business rules

Query BR

Scratchpad Variables

Best practices

Lookups

Section 15

Configure automated assignment and priority decisions using lookup rules.

Assignment lookup

Priority lookup

Introduction to solver chart

API

Section 16

Build integrations using REST, SOAP APIs, and SSO connectivity.

API space

Scripted Rest API

Scripted Soap API

Introduction to SSO

Integration with JIRA

DB Views and UI Space

Section 17

Create advanced reporting views and custom UI components.

Database views for reporting advanced

U I space

U I page

U I actions

Advanced scenarios

Scenerio practice

Section 18

Hands-on exercises to apply real-time use cases.

Scripting practice

Section 19

Practical scripting tasks to boost development skills.

Mock interviews & Prep

Section 20

Interview preparation for ServiceNow job roles.

ServiceNow with AI

Section 21

Understand how AI augments workflows, decision-making, and automation within ServiceNow.

Blackbox AI

Perplexity AI

Basics of Prompting

Prompting Techniques

Tool-Specific Prompting

Introduction of Power Bi

Section 22

Learn Power BI’s purpose, interface, and how it transforms raw data into usable business insights.

Data Connection & Preparation

Data Modeling & Measures

Visualization & Dashboard Design

Interactivity & Insights

Key Projects

ServiceNow Developer Certification

Custom HR Case Management App

Make a custom HR case management app that takes care of employee requests, automates the approval process, and makes reports for HR analytics.

IT Asset Tracking Application

Make an app for managing IT assets that keeps track of laptops, phones, and software licenses and works with workflows for requests, allocations, and decommissioning.

ServiceNow Integration with External API

Set up a custom integration that lets ServiceNow get employee data from an outside HR system through a REST API and keep records up to date.

ServiceNow Developer Certification – Associate Training Program

Name: ServiceNow Developer Certification
Rating: 5.0 (4890 reviews)

Category

Associate

Exam Name:

ServiceNow Developer Certification – Associate

Exam Code:

N.A.

Exam Duration:

N.A.

Exam Format:

N.A.

Passing Score:

N.A.

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Frequently Asked Questions (FAQs)

What is the advantage of ServiceNow Developer Certification?

The ServiceNow Certified Application Developer (CAD) certification proves that you know how to design and build apps on the ServiceNow platform. It makes it easier to get jobs as a ServiceNow Developer, Application Engineer, or Platform Consultant.

What salary can I expect after becoming a ServiceNow Developer?

Certified developers earn highly competitive salaries in major tech hubs like Bangalore, Pune, Noida, Dallas & London.

Is there demand for ServiceNow Developers in startups?

Yes , Startups use ServiceNow for automation in addition to large MNCs.

Opportunities to work on fundamental innovations are provided to developers.

This facilitates quick career advancement with greater responsibility.

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