ServiceNow Training in Chennai equips freshers and professionals with ITSM, workflow automation, and real-time platform skills for high-demand enterprise careers.
Level
Advanced
Duration
8 weeks
Placement Client
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About ServiceNow Training in Chennai
ServiceNow Training in Chennai by TechPratham prepares freshers and working professionals to build strong expertise in IT Service Management (ITSM), ITIL processes, workflow automation, and ServiceNow platform customization. The program focuses on real-time projects, incident management, change management, service catalog, integrations, and scripting fundamentals, helping learners understand how organizations automate digital workflows using ServiceNow.
Professionals across India, especially from Chennai’s major IT hubs such as OMR, Tidel Park, and Guindy, can benefit from this industry-focused training. Many leading companies like Infosys, TCS, HCLTech, and Cognizant actively use ServiceNow for enterprise service management and digital transformation. TechPratham also operates from its offices in Noida and Hyderabad, providing expert mentorship, certification guidance, and career support to help learners secure high-demand ServiceNow roles in top multinational organizations.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Training in Chennai Course Curriculum
Introduction to Service Now
ServiceNow is a cloud-based digital workflow platform that automates IT services and business processes to improve efficiency and service delivery.
User Interface & Navigation
User Interface & Navigation in ServiceNow refers to understanding the platform layout, menus, forms, lists, and navigation tools used to efficiently access and manage records.
Collaboration
Collaboration for a ServiceNow Admin involves enabling and managing features like activity streams, notifications, and task assignments to help teams communicate and work together efficiently.
Database Administration
Database Administration in ServiceNow involves managing tables, fields, relationships, and data integrity to ensure accurate and efficient data storage.
Self-Service & Process Automation
Self-Service & Process Automation in ServiceNow enables users to resolve issues through portals and automates workflows to reduce manual effort and improve efficiency.
Introduction to Development
Introduction to Development in ServiceNow covers basic scripting, configuration, and customization to build and enhance applications on the platform.
High Demanding Courses
No related courses found
Additional Program Highlights
Upcoming Batches
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Who Should Take ServiceNow Training in Chennai
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For ServiceNow Training in Chennai
ServiceNow Developer
ServiceNow Administrator
ServiceNow ITSM Consultant
ServiceNow Business Analyst
ServiceNow Implementation Specialist
ServiceNow Technical Consultant
ServiceNow Integration Developer
ServiceNow Platform Engineer
ServiceNow Developer
ServiceNow Administrator
ServiceNow ITSM Consultant
Key Projects
ServiceNow Training in Chennai
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Cognizant – ServiceNow IT Asset Management (ITAM) Implementation on OMR, Chennai
Scenario: operating from OMR (Old Mahabalipuram Road), Chennai, with delivery teams in Sholinganallur and Perungudi, implemented ServiceNow IT Asset Management to gain centralized visibility over hardware and software assets.
Live Work:
- Configured legal case workflows for contract review, NDAs, and compliance requests
- Built approval chains and SLA rules for internal legal services
- Configured end-to-end hardware and software asset lifecycle workflows
- Set up asset procurement, assignment, maintenance, and retirement processes
- Built compliance, license usage, and cost-optimization reports
HDFC Bank – ServiceNow Service Portal Development for HDFC Bank in T Nagar, Chennai
Scenario: with corporate offices in T Nagar, Chennai, and IT support teams in Guindy, implemented a customized ServiceNow Service Portal to enhance employee self-service and internal request handling.
Live Work:
- Designed an intuitive service portal with request catalogs and knowledge articles
- Customized UI widgets and portal pages for banking employees
- Integrated the portal with ITSM workflows for automated ticket creation
Capgemini – ServiceNow Knowledge Management Optimization for Capgemini in Velachery, Chennai
Scenario: operating from Velachery, Chennai, with support teams in Adambakkam and Guindy, implemented ServiceNow Knowledge Management to centralize technical documentation and reduce repetitive incidents
Live Work:
- Created structured knowledge bases with review and approval workflows
- Linked knowledge articles to incidents and service requests
- Configured feedback mechanisms and article effectiveness tracking
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TCS – ServiceNow IntegrationHub Implementation at Siruseri SIPCOT IT Park, Chennai
Scenario: operating from Siruseri SIPCOT IT Park, Chennai, implemented ServiceNow IntegrationHub to automate data exchange between ServiceNow and multiple enterprise applications.
Live Work:
- Built REST-based integrations using IntegrationHub spokes
- Automated user provisioning, ticket synchronization, and data updates
- Monitored integration performance, logs, and error handling
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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Industry-Recognized Certification
India
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Noida Office
C-2, Sector-1, Noida, Uttar Pradesh - 201301
India
Hyderabad Office
LVS Arcade, 6th Floor, Hitech City, Hyderabad