ServiceNow Training in Chennai equips freshers and professionals with ITSM, workflow automation, and real-time platform skills for high-demand enterprise careers.
Level
Advanced
Duration
8 weeks
Placement Client
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About ServiceNow Training in Chennai
ServiceNow Training in Chennai by TechPratham prepares freshers and working professionals to build expertise in ITSM, ITIL processes, workflow automation, and platform customization. Chennai, with major IT hubs in OMR, Tidel Park, and Guindy, hosts leading companies like Infosys, TCS, HCLTech, and Cognizant that actively use ServiceNow for digital workflow transformation. This training focuses on real-time projects, incident management, change management, Service Catalog, integrations, and scripting fundamentals. Learners gain hands-on experience aligned with Chennai’s enterprise ecosystem, enabling them to secure high-demand ServiceNow roles in top multinational organizations.
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Training in Chennai Course Curriculum
Introduction to Service Now
ServiceNow is a cloud-based digital workflow platform that automates IT services and business processes to improve efficiency and service delivery.
User Interface & Navigation
User Interface & Navigation in ServiceNow refers to understanding the platform layout, menus, forms, lists, and navigation tools used to efficiently access and manage records.
Collaboration
Collaboration for a ServiceNow Admin involves enabling and managing features like activity streams, notifications, and task assignments to help teams communicate and work together efficiently.
Database Administration
Database Administration in ServiceNow involves managing tables, fields, relationships, and data integrity to ensure accurate and efficient data storage.
Self-Service & Process Automation
Self-Service & Process Automation in ServiceNow enables users to resolve issues through portals and automates workflows to reduce manual effort and improve efficiency.
Introduction to Development
Introduction to Development in ServiceNow covers basic scripting, configuration, and customization to build and enhance applications on the platform.
ServiceNow Courses
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Who Should Take ServiceNow Training in Chennai
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Job Roles For ServiceNow Training in Chennai
ServiceNow Developer
ServiceNow Administrator
ServiceNow ITSM Consultant
ServiceNow Business Analyst
ServiceNow Implementation Specialist
ServiceNow Technical Consultant
ServiceNow Integration Developer
ServiceNow Platform Engineer
ServiceNow Developer
ServiceNow Administrator
ServiceNow ITSM Consultant
Key Projects
ServiceNow Training in Chennai
Novatech Solution Pvt Ltd – Smart Ticket Flow Setup
Scenario: Configured ServiceNow instance to streamline incident and request workflows with role based access SLA tracking automation and reporting dashboards
Live Work:
- Configured incident workflows
- Set up SLA and notifications
- Built performance dashboards
Deloitte – IT Service Portal Launch
Scenario: Implemented ServiceNow service portal enabling catalog design approval chains knowledge integration access control and user experience improvements
Live Work:
- Designed service catalog items
- Configured approval workflows
- Integrated knowledge articles
Apex Global Enterprises – Change Control Automation
Scenario: Automated change management lifecycle in ServiceNow including risk assessment CAB scheduling task coordination impact analysis and audit logging
Live Work:
- Built change workflows
- Configured risk assessment
- Scheduled CAB meetings
BrightEdge Support Services – Asset Lifecycle Tracking
Scenario: Developed ServiceNow asset solutions covering inventory tracking, CMDB updates, lifecycle reporting, vendor mapping, and compliance checks.
Live Work:
- Managed CMDB records
- Tracked asset lifecycle
- Generated compliance reports
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Knowledge Center
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Industry-Recognized Certification
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