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ServiceNow Training in Chennai
High Demanding

ServiceNow Training in Chennai

Join ServiceNow Training in Chennai with live projects, ITSM modules, scripting, workflow automation, CSA & CAD certification prep. Learn admin and developer skills through online classes with expert trainers, placement support, and job-ready practical knowledge for freshers and professionals.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 weeks

About
Training Plan
Course Curriculum
New Batch
Projects
Certificate
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Interview FAQ

Placement Client

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Capgemini Logo
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Intel Logo
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Infosys Logo
Zoho Logo
Zelis Logo
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Nava Logo
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HCL Logo
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Accenture Logo
AWS Logo
Capgemini Logo
Deloitte Logo
Genpact Logo
HP Logo
Intel Logo
Microsoft Logo
Infosys Logo
Zoho Logo
Zelis Logo
Wipro Logo
Saint Gobain Logo
ONX Logo
Nava Logo
Infosys Logo
HCL Logo
Egon Zehnder Logo
Cognizant Logo
Bosch Logo
Bank of America Logo

About ServiceNow Training in Chennai

Advance your IT career with our ServiceNow Training in Chennai designed for freshers, working professionals, administrators, and developers who want practical platform skills. This industry-focused program covers ITSM modules, incident management, change management, service catalog, workflow automation, scripting, Flow Designer, integrations, reporting, and real-time projects. Learners searching for ServiceNow Course in Chennai, ServiceNow Online Training in Chennai, ServiceNow Certification Training, and job-oriented classes can join flexible weekday or weekend batches. We provide guidance for CSA and CAD certification with mock interviews and placement support. Students from key Chennai areas such as OMR, Guindy, Velachery, T Nagar, Anna Nagar, Tambaram, Sholinganallur, Siruseri, and Porur can enroll easily. ServiceNow professionals are in demand in leading companies across India including TCS, Infosys, Cognizant, Accenture, HCLTech, Wipro, Capgemini, and Tech Mahindra. Build job-ready skills and become a successful ServiceNow Administrator, Developer, or Consultant in the growing digital transformation market.

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more then 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow Training in Chennai Course Curriculum

ServiceNow Platform Fundamentals

Learn the ServiceNow platform architecture, navigation, tables, forms, modules, users, and instance basics. This module builds a strong foundation for beginners to understand ITSM workflows, cloud platform operations, and enterprise service management before moving to advanced ServiceNow concepts.

Platform Navigation
Tables & Records
Forms & Lists
Users & Roles
Modules Setup
Instance Basics

ITSM Modules & Ticket Management

Understand core ITSM processes including Incident Management, Problem Management, Change Management, and Request Management. Learn how organizations use ServiceNow to automate support operations, improve service delivery, and track tickets efficiently.

Incident Management
Problem Management
Change Management
Request Handling
Ticket Lifecycle
Escalation Rules

Service Catalog & Request Automation

Learn to create service catalog items, record producers, request forms, variables, approvals, and fulfillment workflows. This module helps automate employee and customer requests through self-service portals and improves operational efficiency.

Catalog Items
Variables Setup
Record Producers
Request Forms
Approval Flow
Portal Requests

ServiceNow Scripting Essentials

Master JavaScript used in ServiceNow for customization and automation. Learn client-side and server-side scripting, form logic, field actions, and coding best practices required for admin and developer roles.

JavaScript Basics
Client Scripts
Server Scripts
Form Validation
Variables & Functions
Debugging Tools

Business Rules & UI Policies

Learn Business Rules, UI Policies, UI Actions, and Data Policies used to automate backend logic and improve user experience. This module is essential for dynamic form behavior and enterprise workflow automation.

Business Rules
UI Policies
UI Actions
Data Policies
Trigger Logic
Field Control

 Flow Designer & Workflow Automation

Understand Flow Designer and legacy workflows to automate approvals, tasks, notifications, escalations, and business processes. Learn low-code automation widely used in modern ServiceNow implementations.

Flow Designer
Workflow Basics
Task Automation
Approval Setup
Notifications
Trigger Conditions

High Demanding Courses

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Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

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Resume Writing

Professional resume building session

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Interview Preparation

Master your interview skills

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Live Project Demo

Real-world project demonstrations

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Upcoming Batches

Can't find a batch you were looking for?

Who Should Enroll ServiceNow Training

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Role After ServiceNow Course

ServiceNow Developer

ServiceNow Administrator

ServiceNow ITSM Consultant

Key Projects

ServiceNow Training in Chennai

HCLTech

HCLTech CSM Portal Automation


Scenario: Built Customer Service Management portal in ServiceNow for HCLTech to streamline customer queries, automate case handling, and improve resolution efficiency.

Live Work:

  • Designed customer case workflows
  • Configured SLA & escalation rules
  • Built self-service knowledge base
Outcome: Improved customer support efficiency
Accenture

Accenture IT Asset Lifecycle Mgmt


Scenario: Implemented IT Asset Management in ServiceNow for Accenture to track asset lifecycle, automate procurement, and ensure compliance across IT operations.

Live Work:

  • Managed asset lifecycle workflows
  • Automated procurement tracking
  • Generated compliance reports
Outcome: Reduced asset loss and improved tracking
Capgemini

CapgeminiDevOps Sync Integration


Scenario: Integrated DevOps tools with ServiceNow for Capgemini enabling CI/CD visibility, automated change requests, and seamless collaboration between dev and ops teams.

Live Work:

  • Integrated CI/CD tools with ServiceNow
  • Automated change request creation
  • Synced pipeline data with CMDB
Outcome: Faster and reliable software releases
Tech Mahindra

Tech MahindraGRC Risk Automation


Scenario: Configured Governance Risk and Compliance (GRC) in ServiceNow for Tech Mahindra to automate risk tracking, policy compliance, and audit management processes.

Live Work:

  • Defined risk & control frameworks
  • Automated compliance assessments
  • Built audit dashboards
Outcome: Enhanced compliance and risk visibility
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Our Success Mantra

Commitment Icon
Commitment

  • Ensuring quality training every day

Commitment Icon
Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise

Our Learner Voice

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

Why should I choose this ServiceNow course in Chennai?

Is this course suitable for beginners?

Can I attend classes online from Chennai?

Which Chennai areas can easily join the training?

What certifications can I prepare for after training?

What skills will I learn in this program?

What is a Business Rule?

Difference between Client Script and UI Policy?

What is GlideRecord?

What is the difference between Incident, Problem, and Change Management?

A high-priority incident is not assigned automatically. How would you troubleshoot it?

What is the role of SLA in ServiceNow ITSM?

ServiceNow Certification Guide – CSA & CAD Complete Overview

ServiceNow certifications are globally recognized credentials that validate your practical skills on the ServiceNow platform. For candidates joining ServiceNow Training, the two most valuable certifications are CSA (Certified System Administrator) and CAD (Certified Application Developer). These certifications help professionals improve career opportunities, salary growth, and credibility in the IT industry.


CSA – Certified System Administrator

The ServiceNow Certified System Administrator (CSA) certification is the best starting point for beginners and professionals who want to build a strong foundation in platform administration. It validates knowledge of platform navigation, tables, forms, lists, users, roles, Access Control Lists (ACL), Service Catalog, Flow Designer, reporting, dashboards, and core configuration management.

CSA proves that you can manage users, maintain system settings, support implementations, and handle day-to-day platform administration using best practices.


CSA Exam Highlights

  • Exam Name: ServiceNow Certified System Administrator
  • Exam Duration: 90 Minutes
  • Format: Multiple Choice Questions
  • Questions: Approx. 60
  • Mode: Online Proctored
  • Validity: Requires Certification Maintenance Program (CMP)


Best For:

  • Freshers starting ServiceNow careers
  • System Administrators
  • Support Engineers
  • Business Analysts
  • ITSM Professionals
  • Consultants


CAD – Certified Application Developer

The ServiceNow Certified Application Developer (CAD) certification is ideal for professionals who want to build custom applications and advanced business solutions. It validates skills in application development, JavaScript scripting, database design, UI customization, security controls, integrations, Flow Designer, and scoped application lifecycle management.

CAD is highly recommended after CSA for candidates targeting technical roles like ServiceNow Developer, Platform Engineer, and Technical Consultant.


CAD Exam Highlights

  • Exam Name: ServiceNow Certified Application Developer
  • Exam Duration: 90 Minutes
  • Format: Multiple Choice Questions
  • Questions: Approx. 60
  • Mode: Online Proctored
  • Validity: Requires CMP and release updates


Best For:

  • ServiceNow Developers
  • Administrators moving into development
  • JavaScript professionals
  • Technical Consultants
  • Application Builders


Which Certification Should You Choose?

  • CSA is best for administration, support, and beginner roles.
  • CAD is best for development, customization, and advanced technical careers.
  • Many professionals complete CSA first, then CAD for stronger career growth.


Why Join Our ServiceNow Training?

Our training program helps students prepare for both CSA and CAD certification with updated syllabus, mock tests, live projects, interview questions, and real-time platform practice. This improves your chances of clearing exams and becoming job-ready for top companies in India and global markets.

Industry-Recognized Certification

Certificate
ServiceNow Admin

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