ServiceNow Training in Chennai equips freshers and professionals with ITSM, workflow automation, and real-time platform skills for high-demand enterprise careers.
Level
Advanced
Duration
8 weeks



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ServiceNow Training in Chennai by TechPratham prepares freshers and working professionals to build strong expertise in IT Service Management (ITSM), ITIL processes, workflow automation, and ServiceNow platform customization. The program focuses on real-time projects, incident management, change management, service catalog, integrations, and scripting fundamentals, helping learners understand how organizations automate digital workflows using ServiceNow.
Professionals across India, especially from Chennai’s major IT hubs such as OMR, Tidel Park, and Guindy, can benefit from this industry-focused training. Many leading companies like Infosys, TCS, HCLTech, and Cognizant actively use ServiceNow for enterprise service management and digital transformation. TechPratham also operates from its offices in Noida and Hyderabad, providing expert mentorship, certification guidance, and career support to help learners secure high-demand ServiceNow roles in top multinational organizations.
Working professional who is carrying more then 10 years of industry experience.
Access to updated presentation decks shared during live training sessions.
E-book provided by TechPratham. All rights reserved.
Module-wise assignments and MCQs provided for practice.
Daily Session would be recorded and shared to the candidate.
Live projects will be provided for hands-on practice.
Expert-guided resume building with industry-focused content support.
Comprehensive interview preparation with real-time scenario practice.
Introduction to Service Now
ServiceNow is a cloud-based digital workflow platform that automates IT services and business processes to improve efficiency and service delivery.
User Interface & Navigation
User Interface & Navigation in ServiceNow refers to understanding the platform layout, menus, forms, lists, and navigation tools used to efficiently access and manage records.
Collaboration
Collaboration for a ServiceNow Admin involves enabling and managing features like activity streams, notifications, and task assignments to help teams communicate and work together efficiently.
Database Administration
Database Administration in ServiceNow involves managing tables, fields, relationships, and data integrity to ensure accurate and efficient data storage.
Self-Service & Process Automation
Self-Service & Process Automation in ServiceNow enables users to resolve issues through portals and automates workflows to reduce manual effort and improve efficiency.
Introduction to Development
Introduction to Development in ServiceNow covers basic scripting, configuration, and customization to build and enhance applications on the platform.
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Scenario: Built Customer Service Management portal in ServiceNow for HCLTech to streamline customer queries, automate case handling, and improve resolution efficiency.
Scenario: Implemented IT Asset Management in ServiceNow for Accenture to track asset lifecycle, automate procurement, and ensure compliance across IT operations.
Scenario: Integrated DevOps tools with ServiceNow for Capgemini enabling CI/CD visibility, automated change requests, and seamless collaboration between dev and ops teams.
Scenario: Configured Governance Risk and Compliance (GRC) in ServiceNow for Tech Mahindra to automate risk tracking, policy compliance, and audit management processes.

Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
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