Learn how to set up and use Dynamics 365 Commerce solutions like a pro. Learn how to run the processes of retail, e-commerce, and customer engagement to make your business successful.
Level
Advanced
Duration
8 Weeks
This course gets you ready for the MB-340 Dynamics 365 Commerce Functional Consultant exam by teaching you how to set up, use, and support Commerce solutions. You will learn about retail operations, e-commerce, point-of-sale (POS), customer loyalty, and integrations. You'll learn how to make shopping easy on both physical and digital channels by doing it yourself. When you finish this training, you'll be ready to manage end-to-end commerce solutions and pass the MB-340 certification exam.
Working professional who is carrying more then 10 years of industry experience.
The candidate will get access to the presentation taken-up during the session.
Consolidated notes in word document.
Assignments for every module will be covered.
MCQs for every module covered in the session would be provided.
Daily Session would be recorded and shared to the candidate.
We will provide dumps for the certification exam, which will help you to prepare for the exam.
We provide Generative AI Driven content By experts.
3 Live Projects will be provided for practice.
Understand Commerce features, architecture, and capabilities.
Understand merchandising configuration and loyalty programs in Commerce.
Covers setup and operations for physical sales via POS.
Learn how to support orders & customer interactions via call centers.
Focuses on the online store aspects of Dynamics 365 Commerce.
Design and implement security and compliance settings across Commerce.
Leverage reporting and analytics tools for decision making.
Manage supply chain aspects integrated with Commerce.
Configure payment providers, methods, and tax frameworks.
Practice real scenarios and exam questions for MB-340 readiness.
Set up a Point of Sale system for a store, including who can do what, how to pay, and how transactions should go. Try out different sales situations in the store.
Set up an online store with a product catalog, pricing rules, a way for customers to sign up, and a way for them to check out. Combine with options for payment and delivery.
Create and put into action a customer loyalty program that has different levels of membership, discounts, and points that can be used for rewards. Check it for consistency in both POS and online shopping settings.

Who should take the MB-340 Dynamics 365 Commerce Functional Consultant Certification?
This certification is perfect for ERP consultants, functional consultants, retail specialists, and e-commerce professionals who want to learn how to set up and use Dynamics 365 Commerce in both physical and digital stores.
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