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CoursesHigh Demanding
Servicenow training in Delhi
High Demanding

Servicenow training in Delhi

Join Tech Pratham’s ServiceNow Training in Delhi and master Administration, Development, and Implementation skills. Become a job-ready ServiceNow professional with real-time projects, practical hands-on learning, and expert guidance.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

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About Servicenow training in Delhi

ServiceNow Training in Delhi by Tech Pratham is designed for freshers and working professionals who want to build strong careers in IT Service Management (ITSM), workflow automation, and the ServiceNow Now Platform. The program includes hands-on labs, real-time projects, and certification-oriented learning aligned with modern enterprise requirements. Learners gain practical knowledge in ServiceNow administration, incident management, change management, CMDB, service catalog, and workflow automation, helping them understand how organizations manage IT services and digital workflows.

Professionals across India, especially from major Delhi NCR IT hubs such as Noida, Gurugram, South Delhi, West Delhi, and Central Delhi, can benefit from flexible batch schedules and expert-led training. Tech Pratham also operates from its offices in Noida (Sector 1) and Hyderabad (HITECH City, Madhapur), providing strong mentor support and career guidance. With resume building, interview preparation, and placement assistance, this training helps candidates develop job-ready ServiceNow skills and stay competitive in the fast-growing IT job market.

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more then 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

Servicenow training in Delhi Course Curriculum

Introduction to ServiceNow

Overview of ServiceNow platform and navigation.

ServiceNow architecture
User interface basics
Applications & modules overview
Instance structure

ServiceNow IT Service Management (ITSM)

Learning about ITSM processes and how ServiceNow makes them easier.

Incident Management
Problem Management
Change Management
Request Management
Knowledge Management

ServiceNow Service Catalog

Learn how to create, manage, and deploy service catalog items for users.

Catalog Items & Categories
Record Producers
Workflow Integration
Approvals and Notifications

ServiceNow CMDB (Configuration Management Database)

Keep track of and manage IT assets, their connections, and their dependencies.

CI (Configuration Item) Basics
CI Classes & Attributes
CMDB Hierarchy
Discovery & Data Import

ServiceNow Workflow & Automation

Use ServiceNow's workflows and approvals to automate business processes.

Workflow Editor
Flow Designer
Scripted and Scheduled Workflows
Notifications & Approvals

ServiceNow Reporting & Dashboards

Use reports and performance analytics to get useful information.

Types of Reports
Performance Analytics
Dashboards & Widgets
Scheduling Reports

High Demanding Courses

No related courses found

Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

HD
Resume Writing

Professional resume building session

HD
Interview Preparation

Master your interview skills

HD
Live Project Demo

Real-world project demonstrations

HD

Upcoming Batches

Can't find a batch you were looking for?

Who Should Take Servicenow training in Delhi

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For Servicenow training in Delhi

ServiceNow Developer

ServiceNow Administrator

ServiceNow Consultant

Key Projects

Servicenow training in Delhi

HCL

HCL – IT Support Automation

Scenario: A ServiceNow ITSM solution for HCL Technologies Delhi office to automate ticket handling, improve response time, and enhance employee IT support experience.

Live Work:

  • Smart ticket routing automation
  • SLA tracking & escalation setup
  • Employee self-service portal
Outcome: Reduced ticket delays & faster support
Accenture

Accenture – HR Workflow System Delhi

Scenario: Build a centralized HR system for Accenture Delhi to automate onboarding, leave approvals, and employee service requests using ServiceNow HRSD.

Live Work:

  • Digital onboarding workflow design
  • Leave approval automation setup
  • Employee query management system
Outcome: Efficient HR process & quick resolution
IBM

IBM – Asset Tracking System Delhi

Scenario: Create an IT asset management solution for IBM Delhi to track hardware, manage lifecycle, and maintain accurate CMDB records using ServiceNow.

Live Work:

  • Asset lifecycle configuration
  • CMDB data management setup
  • Asset request & approval workflow
Outcome: Better asset control & reduced losses
Deloitte

Deloitte – Security Ops Automation Delhi

Scenario: Develop a SecOps solution for Deloitte Delhi to automate incident response, manage threats, and improve security monitoring using ServiceNow tools.

Live Work:

  • Security incident workflow setup
  • Threat intelligence integration
  • Real-time security dashboards
Outcome: Improved security & faster response
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Our Success Mantra

Commitment Icon
Commitment

  • Ensuring quality training every day

Commitment Icon
Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise

Our Learner Voice

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

Who should join the ServiceNow Training at Tech Pratham Delhi?

What are the main topics covered in Tech Pratham’s ServiceNow training in Delhi?

What is the duration of the ServiceNow training program in Delhi?

I don’t know coding and I stay in South Delhi. Can I still learn ServiceNow?

What job roles can I target after ServiceNow training in Delhi NCR?

Why choose ServiceNow training in Delhi for IT careers?

How do you resolve a ServiceNow conflict where an HR agent has the correct roles but is still blocked from viewing sensitive Employee Relations cases?

How do you refactor a ServiceNow Business Rule that is causing significant performance lag during record inserts on the high-volume Task table?

How do you configure a ServiceNow Dictionary Override to change field behavior on an extended table without impacting the parent table's global settings?

Why would a ServiceNow Script Include be preferred over a Global Business Rule when building a reusable calculation engine for Service Level Agreements?

How does the ServiceNow "Restricted Caller Access" (RCA) mechanism prevent unauthorized cross-scope data leakage in a multi-departmental implementation?

How do you troubleshoot a ServiceNow-Workday integration failure where only a subset of employee records is failing to synchronize every morning?

About ServiceNow Certification

CSA – Certified System Administrator Complete Guide

The Certified System Administrator (CSA) exam validates foundational knowledge gained after completing ServiceNow training. It assesses understanding of platform navigation, data schema, tables, forms, lists, users and roles, Access Controls (ACLs), Service Catalog, Flow Designer, reporting, dashboards, and basic configuration. The exam measures a candidate’s ability to administer and maintain the ServiceNow platform using best practices. Achieving CSA certification demonstrates readiness to support implementations, manage configurations, handle user administration, and contribute effectively to enterprise ServiceNow projects across IT and business domains.



CSA Exam Details :


Exam Name: ServiceNow Certified System Administrator (CSA)


Exam Fee: $300 USD (Standard Global Price)


Exam Duration: 90 Minutes


Exam Format: Multiple Choice Questions


Number of Questions: 60 Questions


Passing Score: Not publicly disclosed; results reported as Pass or Fail based on scaled scoring


Mode: Online Proctored


Certification Validity: Requires ongoing participation in the Certification Maintenance Program (CMP) and completion of release-based delta exams


Recommended For : Entry-level ServiceNow professionals, System Administrators, Business Analysts, Support Engineers, and Consultants beginning their ServiceNow career


Prerequisites : No mandatory certification prerequisite; however, completion of official ServiceNow Fundamentals training is required to unlock exam eligibility. 3–6 months of hands-on platform experience is strongly recommended.


Note : The CSA exam focuses on core platform administration concepts rather than advanced development. Strong practical understanding of tables, security, data relationships, automation tools, and reporting is essential for success.

Industry-Recognized Certification

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News Highlights

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