ServiceNow Training in Ghaziabad helps learners master ITSM, workflow automation, and the ServiceNow platform through hands-on labs and real-time projects, preparing them for high-demand ServiceNow Admin and Developer roles.
Level
Advanced
Duration
8 Weeks



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ServiceNow Training in Ghaziabad by Tech Pratham is designed for freshers and IT professionals who want to build expertise in IT Service Management (ITSM), workflow automation, and the ServiceNow platform. The program covers essential modules such as Incident Management, Problem Management, Change Management, Service Catalog, CMDB, and ITIL-based processes. Learners also gain hands-on experience with ServiceNow tools like Flow Designer, Integration Hub, Client Scripts, Business Rules, and REST API integrations through practical labs and real-time projects.
Professionals across India, especially from the Ghaziabad and Delhi NCR region, can benefit from this job-oriented training. Tech Pratham operates from its offices in Noida (Sector 1) and Hyderabad (HITECH City, Madhapur), providing expert mentorship, certification guidance, and career support. This training helps candidates develop practical skills and prepare for roles such as ServiceNow Administrator, Developer, and ITSM Consultant in leading IT companies
Working professional who is carrying more then 10 years of industry experience.
Access to updated presentation decks shared during live training sessions.
E-book provided by TechPratham. All rights reserved.
Module-wise assignments and MCQs provided for practice.
Daily Session would be recorded and shared to the candidate.
Live projects will be provided for hands-on practice.
Expert-guided resume building with industry-focused content support.
Comprehensive interview preparation with real-time scenario practice.
Introduction to ServiceNow
Overview of ServiceNow platform and navigation.
ServiceNow IT Service Management (ITSM)
Learning about ITSM processes and how ServiceNow makes them easier.
ServiceNow Service Catalog
Learn how to create, manage, and deploy service catalog items for users.
ServiceNow CMDB (Configuration Management Database)
Keep track of and manage IT assets, their connections, and their dependencies.
ServiceNow Workflow & Automation
Use ServiceNow's workflows and approvals to automate business processes.
ServiceNow Reporting & Dashboards
Use reports and performance analytics to get useful information.
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Scenario: Deployed a unified ServiceNow support engine integrating incident intake request automation SLA governance role permissions dynamic dashboards and audit logs.
Scenario: Established ServiceNow digital ops framework aligning catalog services and approval routing, compliance checkpoints, data analytics, and automated system alerts enterprise wide.
Scenario: Implemented a comprehensive, automated smart change navigator in ServiceNow covering impact evaluation, risk mitigation, coordination, stakeholder updates, and audit metrics.
Scenario: Designed lifecycle asset control system in ServiceNow managing procurement tracking, configuration linkage, vendor records, warranty alerts, and compliance insights enterprise wide.

Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
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C-2, Sector-1, Noida, Uttar Pradesh - 201301
LVS Arcade, 6th Floor, Hitech City, Hyderabad