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ServiceNow Training in Ghaziabad
High Demanding

ServiceNow Training in Ghaziabad

ServiceNow Training in Ghaziabad helps learners master ITSM, workflow automation, and the ServiceNow platform through hands-on labs and real-time projects, preparing them for high-demand ServiceNow Admin and Developer roles.

5/5(4,890 Reviews)

Level

Advanced

Duration

8 Weeks

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About ServiceNow Training in Ghaziabad

ServiceNow Training in Ghaziabad by Tech Pratham is designed for freshers and IT professionals who want to build expertise in IT Service Management (ITSM), workflow automation, and the ServiceNow platform. The program covers essential modules such as Incident Management, Problem Management, Change Management, Service Catalog, CMDB, and ITIL-based processes. Learners also gain hands-on experience with ServiceNow tools like Flow Designer, Integration Hub, Client Scripts, Business Rules, and REST API integrations through practical labs and real-time projects.

Professionals across India, especially from the Ghaziabad and Delhi NCR region, can benefit from this job-oriented training. Tech Pratham operates from its offices in Noida (Sector 1) and Hyderabad (HITECH City, Madhapur), providing expert mentorship, certification guidance, and career support. This training helps candidates develop practical skills and prepare for roles such as ServiceNow Administrator, Developer, and ITSM Consultant in leading IT companies

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Training Plan

01
About trainer

About trainer

Working professional who is carrying more then 10 years of industry experience.

02
Decks & Updated Content

Decks & Updated Content

Access to updated presentation decks shared during live training sessions.

03
e-Book

e-Book

E-book provided by TechPratham. All rights reserved.

04
Assignments & MCQs

Assignments & MCQs

Module-wise assignments and MCQs provided for practice.

05
Video Recording

Video Recording

Daily Session would be recorded and shared to the candidate.

06
Projects

Projects

Live projects will be provided for hands-on practice.

07
Resume Building

Resume Building

Expert-guided resume building with industry-focused content support.

08
Interview Preparation

Interview Preparation

Comprehensive interview preparation with real-time scenario practice.

ServiceNow Training in Ghaziabad Course Curriculum

Introduction to ServiceNow

Overview of ServiceNow platform and navigation.

ServiceNow architecture
User interface basics
Applications & modules overview
Instance structure

ServiceNow IT Service Management (ITSM)

Learning about ITSM processes and how ServiceNow makes them easier.

Incident Management
Problem Management
Change Management
Request Management
Knowledge Management

ServiceNow Service Catalog

Learn how to create, manage, and deploy service catalog items for users.

Catalog Items & Categories
Record Producers
Workflow Integration
Approvals and Notifications

ServiceNow CMDB (Configuration Management Database)

Keep track of and manage IT assets, their connections, and their dependencies.

CI (Configuration Item) Basics
CI Classes & Attributes
CMDB Hierarchy
Discovery & Data Import

ServiceNow Workflow & Automation

Use ServiceNow's workflows and approvals to automate business processes.

Workflow Editor
Flow Designer
Scripted and Scheduled Workflows
Notifications & Approvals

ServiceNow Reporting & Dashboards

Use reports and performance analytics to get useful information.

Types of Reports
Performance Analytics
Dashboards & Widgets
Scheduling Reports

High Demanding Courses

No related courses found

Additional Program Highlights

Learning Materials

Comprehensive study materials and resources

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Resume Writing

Professional resume building session

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Interview Preparation

Master your interview skills

HD
Live Project Demo

Real-world project demonstrations

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Upcoming Batches

Can't find a batch you were looking for?

Who Should Take ServiceNow Training in Ghaziabad

IT Professionals

Non-IT Career Switchers

Fresh Graduates

Job Roles For ServiceNow Training in Ghaziabad

ServiceNow Developer

ServiceNow Administrator

ServiceNow Consultant

Key Projects

ServiceNow Training in Ghaziabad

Novatech Solution Pvt Ltd

Novatech Solution Pvt Ltd – Unified Support Engine

Scenario: Deployed a unified ServiceNow support engine integrating incident intake request automation SLA governance role permissions dynamic dashboards and audit logs.

Live Work:

  • Automated incident intake flows
  • Configured SLA governance rules
  • Built dynamic support dashboards
Outcome: Elevated support performance
Deloitte

Deloitte – Digital Operations Framework

Scenario: Established ServiceNow digital ops framework aligning catalog services and approval routing, compliance checkpoints, data analytics, and automated system alerts enterprise wide.

Live Work:

  • Designed catalog service items
  • Configured approval routing
  • Enabled compliance alerts
Outcome: Streamlined enterprise delivery
Apex Global Enterprises

Apex Global Enterprises – Smart Change Navigator

Scenario: Implemented a comprehensive, automated smart change navigator in ServiceNow covering impact evaluation, risk mitigation, coordination, stakeholder updates, and audit metrics.

Live Work:

  • Performed impact evaluations
  • Configured risk mitigation steps
  • Managed release coordination
Outcome: Enhanced change reliability standards
BrightEdge Support Services

BrightEdge Support Services – Lifecycle Asset Control

Scenario: Designed lifecycle asset control system in ServiceNow managing procurement tracking, configuration linkage, vendor records, warranty alerts, and compliance insights enterprise wide.

Live Work:

  • Tracked procurement records
  • Linked configuration assets
  • Generated compliance insights
Outcome: Strengthened asset governance
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Our Success Mantra

Commitment Icon
Commitment

  • Ensuring quality training every day

Commitment Icon
Fulfillment

  • Meeting learning goals with confidence

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Accomplishment

  • Students achieving industry-ready expertise

Our Learner Voice

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Beyond Courses:

Additional Support We Provide

24/7 Support

LinkedIn Profile

Resume Writing

Alumni Sessions

Interview Preparation

Live Projects

What topics does the course cover?

Can international students join the course?

How frequently do new batches start?

Does Tech Pratham provide doubt-clearing sessions for complex ServiceNow modules?

Are there job opportunities in Ghaziabad itself after learning ServiceNow?

How do you resolve a ServiceNow conflict where an HR agent has the correct roles but is still blocked from viewing sensitive Employee Relations cases?

How do you refactor a ServiceNow Business Rule that is causing significant performance lag during record inserts on the high-volume Task table?

How do you configure a ServiceNow Dictionary Override to change field behavior on an extended table without impacting the parent table's global settings?

Why would a ServiceNow Script Include be preferred over a Global Business Rule when building a reusable calculation engine for Service Level Agreements?

How does the ServiceNow "Restricted Caller Access" (RCA) mechanism prevent unauthorized cross-scope data leakage in a multi-departmental implementation?

How do you troubleshoot a ServiceNow-Workday integration failure where only a subset of employee records is failing to synchronize every morning?

About ServiceNow Certification

CSA – Certified System Administrator Complete Guide


The Certified System Administrator (CSA) exam validates foundational knowledge gained after completing ServiceNow training. It assesses understanding of platform navigation, data schema, tables, forms, lists, users and roles, Access Controls (ACLs), Service Catalog, Flow Designer, reporting, dashboards, and basic configuration. The exam measures a candidate’s ability to administer and maintain the ServiceNow platform using best practices. Achieving CSA certification demonstrates readiness to support implementations, manage configurations, handle user administration, and contribute effectively to enterprise ServiceNow projects across IT and business domains.



CSA Exam Details :


Exam Name: ServiceNow Certified System Administrator (CSA)


Exam Fee: $300 USD (Standard Global Price)


Exam Duration: 90 Minutes


Exam Format: Multiple Choice Questions


Number of Questions: 60 Questions


Passing Score: Not publicly disclosed; results reported as Pass or Fail based on scaled scoring


Mode: Online Proctored


Certification Validity: Requires ongoing participation in the Certification Maintenance Program (CMP) and completion of release-based delta exams


Recommended For : Entry-level ServiceNow professionals, System Administrators, Business Analysts, Support Engineers, and Consultants beginning their ServiceNow career


Prerequisites : No mandatory certification prerequisite; however, completion of official ServiceNow Fundamentals training is required to unlock exam eligibility. 3–6 months of hands-on platform experience is strongly recommended.


Note : The CSA exam focuses on core platform administration concepts rather than advanced development. Strong practical understanding of tables, security, data relationships, automation tools, and reporting is essential for success.

Industry-Recognized Certification

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News Highlights

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Noida Office:
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